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INTERNATIONAL

Overview

YETI ships internationally to select countries through our partnership with Borderfree and eShopWorld. To access the International country selector, or for a list of available shipping countries and shopping currencies, click on the upper left-hand corner of the website to select your flag and currency. Once a country is selected, product prices will appear in the local currency and order totals will be populated to include international shipping costs. Most products can be shipped internationally, with some exceptions including custom or licensed product.


We are unable to accept payment from international credit cards with a US shipping address as this time.


Holiday Promotions

YETI's holiday promotions are only available on purchases delivered within the United States. For more details please visit our Holiday Shipping and Promotions page.


Can my order be delivered internationally?

Yes, it can, although certain products are excluded from international delivery. Through our partnership with Borderfree and eShopWorld, we are able to provide an international shopping experience for customers in 220 countries and territories, and we plan to expand our international services in the future. As an international shopper, you now get the benefit of seeing product prices in your local currency, guaranteed order totals at checkout with no hidden fees, cost-effective international shipping, and much more. For a list of available shipping countries and shopping currencies, please visit our international landing page.


What is Borderfree and eShopWorld?

Borderfree and eShopWorld provide a global ecommerce solution for our international shoppers. By partnering with these two companies, we can now provide product prices in the currency of your choice, competitive international shipping costs, and the lowest possible guaranteed order total. The Borderfree and eShopWorld solution allows us to serve the best possible shopping experience to our international customers, so you can always buy from us with certainty.


How will I know how much my order will cost?

Add items to your basket and click select to check out. Borderfree and eShopWorld will calculate and display the order total in your preferred currency, including all shipping costs from our warehouse(s) in the United States to your selected international destination, as well as any applicable duties and taxes imposed by Customs and revenue authorities in the destination country.


Are there any additional costs that will be due upon receipt of my order?

For Canadian orders, the order total presented at checkout is the exact amount you'll be billed by eShopWorld, and there will be no additional costs due upon delivery.


For all other countries, as long as you select to prepay duties and taxes, the order total presented at checkout is the exact amount you'll be billed by Borderfree, and there will be no additional costs due upon delivery.


What currencies does Borderfree and eShopWorld support?

Borderfree and eShopWorld support billing in more than 60 currencies, with more being added on an ongoing basis. Click here to view and select from a list of our supported currencies. Once you confirm your preferences, you will be able to see products priced in your selected currency.


I live in the United States. Can I use Borderfree and eShopWorld to ship an order internationally but pay in USD?

Yes, Borderfree and eShopWorld support international gift-giving, in that you can receive a guaranteed order total for an order that is shipping internationally, but pay in USD using a United States credit card. This also works if you're traveling or living abroad.


What payment options does Borderfree support?

Currently, Borderfree supports Visa, MasterCard, PayPal, American Express, JCB, and China UnionPay, with additional payment options coming soon.


What payment options does eShopWorld support?

Currently, eShopWorld supports Visa, MasterCard, Diners, Discover, Amex, PayPal, and PayPal Express.


What are my international shipping options?

The following is a summary of delivery promises for our international orders. You will be quoted a specific delivery promise at the time of checkout that is based on your selected destination country and the shipping methods available for the items in your shopping cart.


Destination Delivery Promise
Canada 9-12 business days
United Kingdom 5-10 business days
Ireland 5-10 business days
Mexico 5-12 business days
Central America and the Caribbean 5-11 business days
Europe 5-12 business days
All other areas 5-15 business days

How much does international shipping cost?

There's a lot that goes into international shipping, like desired shipping speed, the number of items you are purchasing, the weight of the items, and the destination country. International shipping will be calculated and guaranteed during the Borderfree or eShopWorld international checkout based on the items you are purchasing and your shipping destination.


When am I billed?

Your credit card will be billed by Borderfree or eShopWorld when your international order is shipped.


How much duty and taxes are charged on international orders?

Duties (or Customs tariffs) are set by the destination country Customs authorities and determined based on a combination of the country of origin (manufacturing) of the goods being purchased and the classification of that merchandise in accordance with a harmonized system adopted and used by the countries that Borderfree and eShopWorld support. International taxes (such as Value Added Tax, or VAT) are set by the destination country. You will be able to view the guaranteed total amount of applicable duty and tax/VAT for your order within the Borderfree or eShopWorld international checkout.


Are there any items that cannot ship to my country because they are restricted?

If for some reason there are any items that cannot be exported from the United States or imported into your destination country selection, Borderfree will notify you during the checkout process.


Custom and licensed products are restricted and cannot ship internationally at this time.


Do you ship to military addresses?

Orders shipping to military addresses should go through our domestic checkout, as they are not subject to the same costs and logistics flows as our other international orders. To do this, you should shop as if shipping to an address within the United States.


How can I track my international order?

You can track the progress of your international package(s) here.


You can track the progress of all Canada package(s) here.


What will my credit card statement say?

For Borderfree orders, your credit card will be billed by Borderfree and your credit card statement will read "BF*YETI". "BF" denotes the Borderfree network.


For Canadian orders, your credit card will be billed by eShopWorld and your credit card statement will read "YETI – eShopWorld."


Can I purchase or redeem international gift cards?

We do not currently support the sale of gift cards to international customers or the redemption of gift cards for international orders.


Can I register for an account?

YETI does not allow for international addresses in our accounts. Please use a U.S. address for account set up.


I have a Pro Account on YETI.com, will my discount apply to international orders?

Unfortunately no. We’re unable to honor promotional codes or discounts on international orders.


Can I register my YETI product?

YETI does not allow for international addresses in our registration system. Your YETI product is still covered by the YETI Warranty even without registering the product online.


International Returns and Exchanges

YETI accepts international returns for products damaged during the shipping process or those items covered by YETI Warranty. Please call us at 1-512-394-9384 or email us InternationalOrders@yeti.com.


YETI does not accept exchanges for international orders. Returns will be accepted for products damaged during shipment or those products under warranty.


For Canadian returns, please use this link to start the return process.


TUNDRA, TANK, AND LOADOUT

YETI only accepts returns for Tundra, TANK, and LoadOut products damaged during shipment and warranty issues. The YETI Tundra, TANK, and LoadOut come with a 5-year manufacturing defect warranty.


HOPPER AND PANGA

YETI only accepts returns for Hopper and Panga products damaged during shipment and warranty issues. The YETI Hopper and Panga come with a 3-year manufacturing defect warranty.


RAMBLER

YETI only accepts returns for Rambler products damaged during shipment and warranty issues. The YETI Rambler series come with a 3-year manufacturing defect warranty.


GEAR & ACCESSORIES

YETI only accepts returns for items damaged during shipment and warranty issues. T-shirts and hats are not protected by YETI warranty.


Contact Us

Email: InternationalOrders@YETI.com


Call: 1-512-394-9384


International Dealers

In addition to Borderfree and eShopWorld, we offer more local options. We have multiple partners around the world that can accommodate local requests with a more personal touch. Please see below for a full list of dealers in Mexico, Costa Rica, El Salvador, and Japan.


Mexico

Solo Arqueria SA de CV
Periferico Sur 7495
Esq Calle Hidalgo
Sta Ma Tequepexpan
Tlaquepaque, Jal, MX CP 45601
Tel: (521)333-6677301
info@soloarqueria.com


BLUE
Tienda Nautica en Cancun
Blvd. Kukulcan km 3.5
Zona Hotelera
Cancún, Quintana Roo, MX CP 77500
Tel: +52 (998) 313-0017
ventas@bluewaterlife.com.mx


Gulf Marine de Mexico
Adolfo Ruiz Cortines No. 3421
Fracc. De las Americas
Boca del Rio, Veracruz, MX CP 94299
Tel: +52 (229) 923-0210
tienda@grupog.com.mx


Safe Market - Torreón Amberes
Periférico Raúl López Sánchez #5585 local 11-PB “Plaza Amberes”
Zona Industrial de Torreón
Torreón, Coahuila, MX CP 27019
Tel: 1 (800) 837 1866
Tel: +52 (871) 714-1620
5.11@511store.mx


Safe Market - Ciudad de Mexico
Calle 4 #25 PB-B
Industrial Alce Blanco
Naucalpan de Juárez, MX CP 53370
Tel: 1 (800) 837 1866
Tel: 8717141620
contacto@safemarket.com.mx


Safe Market - Torreón Centro
Morelos # 653 Pte
Col. Centro
Torreón, Coahuila, MX CP 27000
Tel: 1 (800) 837 1866
Tel: 8717141620
contacto@safemarket.com.mx


Costa Rica

Maverick Sportfishing Center
Los Sueños Resort & Marina
Provincia de Puntarenas, Herradura, Costa Rica
Tel: 866-888-6426 (Toll Free)
Tel: 506-4001-6366 (Costa Rica)
contact@maverickcostarica.com


Pura Vida Ride
4 km Norte de Potrero
Las Catalinas, Playa Danta
Guanacaste, Costa Rica
Tel: +(506) 2654-6137
contact@puravidaride.com


El Salvador

Industria Pesquera Comercial
Edificio Vittoria, Calle El Mirador # 4814
San Salvador, El Salvador
Tel: (503) 2563-4501
info@ipc.com.sv


Japan

A&F Corporation / 株式会社エイアンドエフ
6-27-56 Shinjuku, Shinjuku Square 8F
Shinjuku-ku, Tokyo ZIP 160-0022
info@aandf.co.jp