INTERNATIONAL

Overview

YETI ships internationally to select countries through our partnership with eShopWorld. To access the International country selector, or for a list of available shipping countries and shopping currencies, click on the upper left-hand corner of the website to select your flag. Once a country is selected, product prices will appear in the local currency and order totals will be populated to include international shipping costs. Most products can be shipped internationally, with some exceptions including custom or licensed product. Customs duties are not collected at checkout or delivery but will be paid by eShopWorld.


We are unable to accept payment cards with international billing addresses on orders shipping to the U.S.


Holiday Promotions

YETI's holiday promotions are only available on purchases delivered within the United States. For more details please visit our Holiday Shipping and Promotions page.


Can my order be delivered internationally?

Yes, it can, although certain products are excluded from international delivery. Through our partnership with eShopWorld, we are able to provide an international shopping experience for customers in 13 countries and territories, and we plan to expand our international services in the future. As an international shopper, you now get the benefit of seeing product prices in your local currency, guaranteed order totals at checkout with no hidden fees, cost-effective international shipping, and much more. For a list of available shipping countries and shopping currencies, please visit our international landing page.


Can customized product be delivered internationally?

No, it cannot. We are working to expand our offerings to include the ability to send customized orders internationally, but at this time we aren't able to ship any customized orders outside of the United States.


What is eShopWorld?

eShopWorld provide a global ecommerce solution for our international shoppers. By partnering with eShopWorld, we can now provide product prices in the currency of your choice, competitive international shipping costs, and the lowest possible guaranteed order total. The eShopWorld solution allows us to serve the best possible shopping experience to our international customers, so you can always buy from us with certainty.


How will I know how much my order will cost?

Add items to your basket and click View Cart or Checkout. eShopWorld will calculate and display the order total in the destination country’s local currency, including all shipping costs from our warehouse(s) in the United States to your selected international destination. All applicable duties and taxes imposed by Customs in the destination country will be paid by eShopWorld.


Are there any additional costs that will be due upon receipt of my order?

For eShopWorld orders, the order total presented at checkout is the exact amount you'll be billed and there will be no additional costs due upon delivery.


What currencies does eShopWorld support?

eShopWorld supports billing in the international destination’s local currency. To view a list of available countries click here and select the country flag in the upper-left corner.


I live in the United States. Can I use eShopWorld to ship an order internationally but pay in USD?

Yes, eShopWorld supports international gift-giving in that you can receive a guaranteed order total for an order that is shipping internationally but pay in the local currency using a United States credit card. This also works if you're traveling or living abroad.


What payment options does eShopWorld support?

Currently, eShopWorld supports Visa, MasterCard, Diners, Discover, Amex, PayPal, and PayPal Express.


What are my international shipping options?

The following is a summary of delivery promises for our international orders. You will be quoted a specific delivery promise at the time of checkout that is based on your selected destination country and the shipping methods available for the items in your shopping cart.


Destination Delivery Promise
United Kingdom 5-10 business days
Ireland 5-10 business days
Mexico 5-12 business days
Central America and the Caribbean 5-11 business days
Europe 5-12 business days
All other areas 5-15 business days

How much does international shipping cost?

There's a lot that goes into international shipping, like desired shipping speed, the number of items you are purchasing, the weight of the items, and the destination country. International shipping will be calculated and guaranteed during the eShopWorld international checkout based on the items you are purchasing and your shipping destination.


When am I billed?

Your credit card will be billed by eShopWorld the day your order is placed.


How much duty and taxes are charged on international orders?

Duties (or Customs tariffs) are set by the destination country Customs authorities and determined based on a combination of the country of origin (manufacturing) of the goods being purchased and the classification of that merchandise in accordance with a harmonized system adopted and used by the countries that eShopWorld supports. These fees are paid by eShopWorld.


Are there any items that cannot ship to my country because they are restricted?

If for some reason there are any items that cannot be exported from the United States or imported into your destination country selection these items will not be available to add to the cart while shopping with the destination country’s flag selected in the upper-left corner.


Custom and licensed products are restricted and cannot ship internationally at this time.


Do you ship to military addresses?

Orders shipping to military addresses should go through our domestic checkout, as they are not subject to the same costs and logistics flows as our other international orders. To do this, you should shop as if shipping to an address within the United States.


How can I track my international order?

You can track the progress of all eShopWorld package(s) here.


What will my credit card statement say?

For eShopWorld orders, your credit card will be billed by eShopWorld and your credit card statement will read "YETI – eShopWorld."


Can I purchase or redeem international gift cards?

We do not currently support the sale of gift cards to international customers or the redemption of gift cards for international orders.


Can I register for an account?

YETI does not allow for international addresses in our accounts. Please use a U.S. address for account set up.


I have a Pro Account on YETI.com, will my discount apply to international orders?

Unfortunately no. We’re unable to honor promotional codes or discounts on international orders.


Can I register my YETI product?

YETI does not allow for international addresses in our registration system. Your YETI product is still covered by the YETI Warranty even without registering the product online.


International Returns and Exchanges

eShopWorld accepts customer service returns. Please use this link to start the return process.


YETI does not accept exchanges for international orders. If your order was damaged in shipment or the product is defective, please call us at 1-512-394-9384 or email us InternationalOrders@yeti.com.


TUNDRA, TANK, AND LOADOUT

YETI only accepts returns for Tundra, TANK, and LoadOut products damaged during shipment and warranty issues. The YETI Tundra, TANK, and LoadOut come with a 5-year manufacturing defect warranty.


HOPPER AND PANGA

YETI only accepts returns for Hopper and Panga products damaged during shipment and warranty issues. The YETI Hopper and Panga come with a 3-year manufacturing defect warranty.


RAMBLER

YETI only accepts returns for Rambler products damaged during shipment and warranty issues. The YETI Rambler series come with a 3-year manufacturing defect warranty.


GEAR & ACCESSORIES

YETI only accepts returns for items damaged during shipment and warranty issues. T-shirts and hats are not protected by YETI warranty.


Contact Us

Email: InternationalOrders@YETI.com


Call: 1-512-394-9384


International Dealers

In addition to eShopWorld, we offer more local options. We have multiple partners around the world that can accommodate local requests with a more personal touch. Please see below for a full list of dealers in Mexico, Costa Rica, El Salvador, Japan, South Africa, Seychelles, and Guatemala.


Mexico

Safe Market - Torreón Amberes
Periférico Raúl López Sánchez #5585 local 11-PB “Plaza Amberes”
Zona Industrial de Torreón
Torreón, Coahuila, MX CP 27019
Tel: 1 (800) 837 1866
Tel: +52 (871) 714-1620
5.11@511store.mx


Safe Market - Ciudad de Mexico
Calle 4 #25 PB-B
Industrial Alce Blanco
Naucalpan de Juárez, MX CP 53370
Tel: 1 (800) 837 1866
Tel: 8717141620
contacto@safemarket.com.mx


Safe Market - Torreón Centro
Morelos # 653 Pte
Col. Centro
Torreón, Coahuila, MX CP 27000
Tel: 1 (800) 837 1866
Tel: 8717141620
contacto@safemarket.com.mx


Solo Arqueria SA de CV
Periferico Sur 7495
Esq Calle Hidalgo
Sta Ma Tequepexpan
Tlaquepaque, Jal, MX CP 45601
Tel: (521)333-6677301
info@soloarqueria.com


BLUE
Tienda Nautica en Cancun
Blvd. Kukulcan km 3.5
Zona Hotelera
Cancún, Quintana Roo, MX CP 77500
Tel: +52 (998) 313-0017
ventas@bluewaterlife.com.mx


Gulf Marine de Mexico
Adolfo Ruiz Cortines No. 3421
Fracc. De las Americas
Boca del Rio, Veracruz, MX CP 94299
Tel: +52 (229) 923-0210
tienda@grupog.com.mx


Costa Rica

Maverick Sportfishing Center
Los Sueños Resort & Marina
Provincia de Puntarenas, Herradura, Costa Rica
Tel: 866-888-6426 (Toll Free)
Tel: 506-4001-6366 (Costa Rica)
contact@maverickcostarica.com


Pura Vida Ride
4 km Norte de Potrero
Las Catalinas, Playa Danta
Guanacaste, Costa Rica
Tel: +(506) 2654-6137
contact@puravidaride.com


Pacific Fish & Beach
Paseo del Mar, Provincia de Puntarenas
Quepos, 60601, Costa Rica
Tel: +506 87032828


El Salvador

Industria Pesquera Comercial
Edificio Vittoria, Calle El Mirador # 4814
San Salvador, El Salvador
Tel: (503) 2563-4501
info@ipc.com.sv


Japan

A&F Corporation / 株式会社エイアンドエフ
6-27-56 Shinjuku, Shinjuku Square 8F
Shinjuku-ku, Tokyo ZIP 160-0022
info@aandf.co.jp


South Africa

Upstream Flyfishing
274 Main Road
Prabhako House
Shop 1
Kenilworth, Cape Town, 7708, South Africa
fish@upstreamflyfishing.co.za
Tel: +27 21 762 8007


Seychelles

Hunt, Deltel & Co. Ltd. T/A Big Boys Toys
Shop No. G28
Eden Plaza
Eden Island, Mahe, Seychelles
bbt@huntdeltel.com
Tel: +248 434 6147


Alphonse Fishing Co.
Alphonse Island
Seychelles Outer Island, Seychelles
reservations@alphonse-island.com
Tel: +248 4229700


Four Seasons Resort
Water Sports Centre
Desroches Island, Seychelles
reservations@bluesafari.com
Tel: +248 4229400


Guatemala

The Outdoors Hub GT
Km 14.1 Carretera a El Salvador
C.C. Paseo San Sebastián, Local #7
Guatemala City, Guatemala 01010
info@confluence.com.gt
Tel: (502) 3195-0177
Tel: (502) 3034-5146