GENERAL

Why isn’t stainless drinkware available for customization on YETI.com?

Due to the Shelter in Place order, our manufacturing and shipping facility that has the necessary machinery to create custom stainless drinkware and dog bowls has temporarily closed.

 

While we still plan to offer customization for stainless drinkware and dog bowls in the future, we are not able to fulfill those orders at this time, so we’ve marked those stainless products as “Out of Stock” in the customization ordering process. However you may still see it in imagery across YETI.com. Don’t worry, it’ll be back as soon as we can resume normal operations.

 

Thank you for understanding. We appreciate your interest in custom drinkware and dog bowl products, and wish to remind you that customization is still available on our DuraCoat™ Color products.

 

WHAT PRODUCTS ARE AVAILABLE FOR CUSTOMIZATION?

Most of our stainless and Duracoat drinkware can be customized, however certain products may be excluded due to product availability, limited marking areas, or difficulties in marking due to the design of the product. Any product that is customizable will have our customizer option available during checkout. Click here for instructions on how to complete this process.

 

For Business orders, please contact our Corporate Sales program. We’re able to customize a wide range of drinkware, soft cooler, and hard cooler products including the Roadie 24, eligible Tundra Series coolers, and our soft cooler Flip Series. Minimum quantities may apply. Fill out this form for more details or call (512) 402-5895.

 

We also offer a variety of Collegiate, MLB™ and NASCAR coolers. Click here to see the entire collection.

 

WHAT PROCESS IS USED ON CUSTOMIZATION

We use a laser-marking technique that creates a permanent finish on the exterior of your Rambler® or Boomer™ Dog Bowl . That means as long as your customized YETI is in one piece, so is your customization. This process creates the most premium, durable finish that won’t crack or peel off over time. It will also keep your 5-year warranty intact and ensures a quality customization process.

 

HOW LONG DOES CUSTOMIZATION TAKE?

Our production timeline shifts daily depending on overall order volume. We process all orders in a first come first serve basis and we promise we are working as hard as we can to get your order in your hands as quickly as possible.

 

Can I edit my custom order?

We are unable to edit your custom order. If you would like to cancel and replace your order, please contact our customer service team at 512- 394-9384. Please note that after your order has been moved to production, we are unable to cancel at that time.

 

WHAT IS THE YETI RETURN POLICY FOR CUSTOMIZED DRINKWARE AND DOG BOWLS?

We cannot accept returns or exchanges of customized products. Please visit our returns page for more information.

 

IS COLOR MARKING AN OPTION OR JUST BLACK?

Black is the only marking color option on the stainless steel Ramblers.

 

WHICH COLOR DURACOAT SHOWS CUSTOMIZATION THE BEST?

While we think customization shows up great on all of our Rambler colors, you can see an example below of how the same image appears on our darkest and lightest colors. If you want to see how it looks on a different color, no worries, you’ll also get to see a proof of your customization before you place your order on the website.

 

CAN I MARK BOTH SIDES OF THE RAMBLER?

Yes. For an additional fee of $5 per unit we can mark the back side with the same or a different design (i.e. Logo on one side and a name on the other). Some licensed designs are not available for second side customization (i.e. NASCAR, Collegiate, National Parks).

 

WHAT IS FORMAL MONOGRAMMING?

With all of our monogram texts, they are entered as a formal monogram. Which means the first letter is represented by the letter on the left, the middle name is represented by the letter on the right and the last name is represented by the larger letter in the middle. All you have to do is enter their initials as first, middle, last and our systems will take care of the rest.

 

CAN I ADD MY NAME TO THE BACK OF A LICENSED IMAGE?

 

Backside customization including text, monogram, or additional custom logos are not available with some of our licensed images (MLB™, Collegiate, Greek, NASCAR, or National Parks) due to our contracts with those license-holders.

 

WILL YOU BE ADDING MORE IMAGES TO THE DESIGN GALLERIES?

We are consistently building new designs for our online galleries. The best way to stay informed of new images is by signing up for our email list.

 

ORDERING

HOW DO I ORDER A CUSTOM RAMBLER OR BOOMER?

Any product that is customizable will have our customizer option available during checkout. For a step by step guide on how to get a custom Rambler or Boomer, visit our how-to manual here.

 

WHAT ARE THE FEES ASSOCIATED WITH CUSTOMIZATION?

On Rambler and Boomer products, there is a $5 embellishment fee per side for all custom logos, monograms, text, or any of our design gallery images. For orders of 24 units or more, front-side embellishment fees will be waived, but any backside-customization fees will still apply. All licensed logos (Collegiate, Greek, Nascar, National Parks) will have a $10 embellishment fee, regardless of the number of units ordered.

 

In addition, each unique custom logo added to the Rambler or Boomer will result in a $10 custom logo fee. The $10 custom logo fee will only be assessed one time per logo or image per order, so if you’re using the same image on multiple products like a Rambler, a Colster, and a Bottle, there’s only one custom logo fee. However, if you are using two unique logos on the same Rambler, you will have two separate custom logo fees.

 

HOW DO I RE-ORDER MY LAST ORDER?

We’re excited you are looking to re-order. Please place your order directly on yeti.com when you are ready.

 

If you are re-ordering for a business, please fill out a Corporate Sales Quote Request form.

 

CAN I SHIP CUSTOMIZED PRODUCT TO APO/FPO ADDRESSES?

Customization is not currently available to ship to APO or FPO addresses. For more information on shipping, click here.

 

CAN I SHIP CUSTOMIZED PRODUCT INTERNATIONALLY?

Customization is not currently available outside of the United States. For more information on shipping, click here.

 

CUSTOM ARTWORK

CAN YETI CREATE MY LOGO?

While we will do our best to convert the design you provide to look great on the Rambler, we do not create new logos or art as part of our service.

 

WHAT FILE TYPE DOES MY LOGO NEED TO BE?

The required file format is .eps, .ai, .pdf, .jpg, or any high resolution image. Basic art set up and revisions are included as part of the customization service.

 

DO YOU HAVE GUIDELINES OR RESTRICTIONS FOR CUSTOM ART AND DESIGN GALLERIES?

LICENSED AND COPYRIGHT IMAGES/TEXT

YETI respects the intellectual property rights of others and we ask that you do the same. All images and text are reviewed upon submission and if your submission infringes any copyrights, trademarks, etc. we will ask for a replacement.

 

COLLEGIATE

We offer a wide variety of collegiate logos, however the designs you see currently on our site are the only schools we are licensed to mark on a cup. All collegiate designs are approved by both the college and their respective licensing company. Don’t see your school? Be sure to check out our Collegiate Logo Request form to let us know!

 

TEXT

YETI has the sole discretion to reject any order that it considers libelous, defamatory, obscene, profane, portraying irresponsible use of alcohol or other substances, advocating persecution based on gender, age, race, religion, disability or national origin, containing explicit sexual content or is otherwise inappropriate for production.

 

POLITICAL

Starting with our first customized Ramblers in 2015, we’ve used our best efforts to avoid creating custom products with political affiliations or associations. Because the process we use to identify political affiliations and associations involves human judgment, we may inadvertently accept an order and mark a YETI product with a candidate’s name or campaign slogan simply because we weren’t familiar with it when the order was placed. If that happens, it’s an honest mistake and shouldn’t be construed as YETI’s endorsement of a particular affiliation or association (unless, of course, we explicitly make a statement of endorsement).

 

PHOTOS

Due to our marking process, we are unable to convert photo-based images into a printable design. Since the lasers do not mark in grayscale, only black, lifelike images have to be turned into line drawings and most of the details are lost. Our customization process is optimal for logos and line art (vector art).

 

For a color option, we do offer customized Ramblers in DuraCoat color. Instead of a color mark on the stainless steel, the color coating is removed to reveal your design in silver.

 

HOW LARGE CAN YOU PRINT MY DESIGN?

Some things to remember: Your logo or design may not fill up the entire marking area, but artwork will be centered within the marking area. We are unable to move artwork around the marking area. We will make our best effort to present your art as prominently as possible, without compromising the inherent scale. Ultimately, the design itself determines the size of the area we can laser mark.

 

All Rambler and Boomer products include a YETI logo embossed on one side. In order to make sure your image looks as clean as possible, our available marking area does not include this embossment. Duracoat products also include a laser-marked YETI logo, which affects the available marking area for those products.

 

Stainless Steel

Please note: Stainless Drinkware and Dog Bowl customization is temporarily unavailable.

 

Product Name

Front

Back

Rambler 12 oz Colster Can Insulator

2.3” X 2.1”

2.3” X 2.1”

Rambler 12 oz Colster Slim Can Insulator

2.1” X 3.3”

2.1” X 3.3”

Rambler 16 oz Colster Tall Can Insulator

2.3” X 3.1”

2.3” X 3.1”

Rambler Lowball with Standard Lid

2.75” X 2.1”

2.75” X 1.7”

Rambler 10 oz Wine Tumbler

2.25” X 2.0”

2.25” X 2.0”

Rambler 10 oz Stackable Mug with Standard Lid

2.5” x 1.5”

2.5” x 1.5”

Rambler 14 oz Mug with Standard Lid

3.0” X 2.0”

3.0” X 1.5”

Rambler 24 oz Mug with Standard Lid

2.75” X 3.0”

2.75” X 3.0”

Rambler 16 oz Stackable Pint

1.75” x 2.75”

1.75” x 2.75”

Rambler 26 oz Cup

3.5” x 2.1”

3.5” x 2.1”

Rambler 20 oz Tumbler with MagSlider Lid

3.0” X 2.5”

3.0” X 2.5”

Rambler 30 oz Tumbler with MagSlider Lid

3.25” X 2.75”

3.25” X 2.75”

Rambler 12 oz Bottle with HotShot Cap

2.5” x 2.75”

2.5” x 2.75”

Rambler Jr. 12 oz Kids Bottle with Straw Cap

2.5” x 2.75”

2.5” x 2.75”

Rambler 18 oz Bottle with Chug Cap

2.5” X 5.4”

2.5” X 4.65”

Rambler 26 oz Bottle with Chug Cap

2.75” X 5.75”

2.75” X 5.0”

Rambler 36 oz Bottle with Chug Cap

3.0” X 6.0”

3.0” X 5.1”

Rambler Half Gallon Jug

3.75” X 4.75”

3.75” X 3.75”

Rambler One Gallon Jug

3.9” X 6.75”

3.9” X 5.75”

Boomer 4 Dog Bowl

3.75” x 1.0”

Boomer 8 Dog Bowl

4.5” X 1.25”

 

Rambler Marking Area Stainless

 

Duracoat

Product Name

Front

Back

Rambler 12 oz Colster Can Insulator

2.3” X 2.1”

2.3” X 2.1”

Rambler 12 oz Colster Slim Can Insulator

2.1” X 3.3”

2.1” X 3.3”

Rambler 16 oz Colster Tall Can Insulator

2.3” X 3.1”

2.3” X 3.1”

Rambler Lowball with Standard Lid

2.75” x 1.7”

2.75” x 1.7”

Rambler 10 oz Wine Tumbler

2.25” x 2.0”

2.25” x 2.0”

Rambler 10 oz Stackable Mug with Standard Lid

2.5” x 1.5”

2.5” x 1.5”

Rambler 14 oz Mug with Standard Lid

3.0” x 1.5”

3.0” x 1.5”

Rambler 24 oz Mug with Standard Lid

2.75” X 3.0”

2.75” X 3.0”

Rambler 16 oz Stackable Pint

1.75” x 2.75”

1.75” x 2.75”

Rambler 26 oz Cup

3.5” x 2.1”

3.5” x 2.1”

Rambler 20 oz Tumbler with MagSlider Lid

3.0” x 2.5”

3.0” x 2.5”

Rambler 30 oz Tumbler with MagSlider Lid

3.25” x 2.75”

3.25” x 2.75”

Rambler 12 oz Bottle with HotShot Cap

2.5” x 2.75”

2.5” x 2.75”

Rambler Jr. 12 oz Kids Bottle with Straw Cap

2.5” x 2.75”

2.5” x 2.75”

Rambler 18 oz Bottle with Chug Cap

2.5” x 4.65”

2.5” x 4.65”

Rambler 26 oz Bottle with Chug Cap

2.75” x 5.0”

2.75” x 5.0”

Rambler 36 oz Bottle with Chug Cap

3.0” x 5.1”

3.0” x 5.1”

Boomer 4 Dog Bowl

3.75” x 1.0”

Boomer 8 Dog Bowl

4.5” x 1.25”

Rambler Marking Area Duracoat

 

 

 

 

PRODUCTION GUIDELINES

WHAT DOES "IN PRODUCTION" MEAN?

In production means our production team has pulled your order into queue and will start producing it soon. Once the order is in production we can no longer make adjustments to your order. The "in production" time frame can vary so check for your approximate ship date for shipping expectations.

 

WHAT IS THE STANDARD PRODUCTION PROCESS AND HOW LONG DOES IT TAKE?

Our production timeline shifts daily depending on overall order volume. We process all orders in a first come first serve basis and we promise we are working as hard as we can to get your order in your hands as quickly as possible.

 

HOW SOON WILL I RECEIVE MY ORDER?

Lead times fluctuate based on current inventory as well as the quantity being ordered. Typical turnaround time is about three weeks after your order has been confirmed (design approved and payment submitted).

 

HOW LONG DOES THE ART CONVERSION PROCESS TAKE?

Art work conversion time will vary depending on order volume combined with the amount of detail in the image. The process can take up to seven business days for art conversion, but note this is an estimate and will fluctuate throughout the season.

 

CAN YOU RUSH PRODUCTION?

Our current production time frame is approximately three weeks after art has been approved and the order paid for. This time cannot be rushed as we process all orders in a first in, first out production queue.

 
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