CUSTOM DRINKWARE AND
DOG BOWL FAQ

 

GENERAL

WHAT PRODUCTS ARE AVAILABLE FOR CUSTOMIZATION?

Most of our stainless and Duracoat drinkware can be customized, however certain products may be excluded due to product availability, limited marking areas, or difficulties in marking due to the design of the product. Any product that is customizable will have our customizer option available during checkout. Click here for instructions on how to complete this process.

 

For hard coolers, we’re currently able to customize the Roadie 20, Tundra 35, Tundra 45, Tundra 65, Tundra Haul and Tank 85 on qualifying orders through our Corporate Sales program. Please contact us at (512) 402-5895, corporatesales@yeti.com or fill out this form for more details.

 

We also offer a variety of collegiate coolers. Click here to see the entire collection.

 

WHAT PROCESS IS USED ON CUSTOMIZATION

We use a laser-marking technique that creates a permanent finish on the exterior of your Rambler® or Boomer™ Dog Bowl . That means as long as your customized YETI is in one piece, so is your customization. This process creates the most premium, durable finish that won’t crack or peel off over time. It will also keep your 5-year warranty intact and ensures a quality customization process.

 

HOW LONG DOES CUSTOMIZATION TAKE?

Our production timeline shifts daily depending on overall order volume. We process all orders in a first come first serve basis and we promise we are working as hard as we can to get your order in your hands as quickly as possible.

 

WHAT IS THE YETI RETURN POLICY FOR CUSTOMIZED DRINKWARE AND DOG BOWLS?

We cannot accept returns or exchanges of customized products. Please visit our returns page for more information.

 

IS COLOR MARKING AN OPTION OR JUST BLACK?

Black is the only marking color option on the stainless steel Ramblers.

 

CAN I MARK BOTH SIDES OF THE RAMBLER?

Yes. For an additional fee of $5 per unit we can mark the back side with the same or a different design (i.e. Logo on one side and a name on the other). Some licensed designs are not available for second side customization (i.e. NASCAR, Collegiate, National Parks).

 

WHAT IS FORMAL MONOGRAMMING?

With all of our monogram texts, they are entered as a formal monogram. Which means the first letter is represented by the letter on the left, the middle name is represented by the letter on the right and the last name is represented by the larger letter in the middle. All you have to do is enter their initials as first, middle, last and our systems will take care of the rest.

 

CAN I ADD MY NAME TO THE BACK OF A LICENSED IMAGE?

Backside customization including text, monogram, or additional custom logos are not available with some of our licensed images (Collegiate, Greek, NASCAR, or National Parks) due to our contracts with those license-holders.


Boy Scouts of America images will require a backside monogram or text. This backside customization will include an additional $5 embellishment fee.

WILL YOU BE ADDING MORE IMAGES TO THE DESIGN GALLERIES?

We are consistently building new designs for our online galleries. The best way to stay informed of new images is by signing up for our email list.

 

ORDERING

HOW DO I ORDER A CUSTOM RAMBLER OR BOOMER?

Any product that is customizable will have our customizer option available during checkout. For a step by step guide on how to get a custom Rambler or Boomer, visit our how-to manual here.

 

WHAT ARE THE FEES ASSOCIATED WITH CUSTOMIZATION?

On Rambler and Boomer products, there is a $5 embellishment fee per side for all custom logos, monograms, text, or any of our design gallery images. For orders of 24 units or more, front-side embellishment fees will be waived, but any backside-customization fees will still apply. All licensed logos (Collegiate, Greek, Boyscout, Nascar, National Parks) will have a $10 embellishment fee, regardless of the number of units ordered.


In addition, each unique custom logo added to the Rambler or Boomer will result in a $10 setup fee. The $10 set-up fee will only be assessed one time per logo or image, so if you’re using the same image on multiple products like a Rambler, a Colster, and a Bottle, there’s only one set-up fee. However, if you are using two unique logos on the same Rambler, you will have two separate set-up fees.

 

HOW DO I RE-ORDER MY LAST ORDER?

We're excited you are looking to re-order. Contact us with your previous order number and we can get a re-order started for you.

 

CAN I SHIP CUSTOMIZED PRODUCT INTERNATIONALLY?

Customization is not currently available outside of the United States. For more information on shipping, click here.

 

CUSTOM ARTWORK

CAN YETI CREATE MY LOGO?

While we will do our best to convert the design you provide to look great on the Rambler, we do not create new logos or art as part of our service.

 

WHAT FILE TYPE DOES MY LOGO NEED TO BE?

The required file format is .eps, .ai, .pdf, .jpg, or any high resolution image. Basic art set up and revisions are included as part of the customization service.

 

DO YOU HAVE GUIDELINES OR RESTRICTIONS FOR CUSTOM ART AND DESIGN GALLERIES?

LICENSED AND COPYRIGHT IMAGES

YETI respects the intellectual property rights of others and we ask that you do the same. All images are reviewed upon submission and if these images infringe on any copyrights, trademarks, etc. we will ask to replace and upload new image.

The Boy Scouts of America are the only licensed designs which include additional customization on the back side.

 

COLLEGIATE

We offer a wide variety of collegiate logos, however the designs you see currently on our site are the only schools we are licensed to mark on a cup. All collegiate designs are approved by both the college and their respective licensing company. Don’t see your school? Be sure to check out our Collegiate Logo Request form to let us know!

 

TEXT

YETI has the sole discretion to reject any order that it considers libelous, defamatory, obscene, profane, portraying irresponsible use of alcohol or other substances, advocating persecution based on gender, age, race, religion, disability or national origin, containing explicit sexual content or is otherwise inappropriate for production.

 

POLITICAL

Starting with our first customized Ramblers in 2015, we’ve used our best efforts to avoid creating custom products with political affiliations or associations. Because the process we use to identify political affiliations and associations involves human judgment, we may inadvertently accept an order and mark a YETI product with a candidate’s name or campaign slogan simply because we weren’t familiar with it when the order was placed. If that happens, it’s an honest mistake and shouldn’t be construed as YETI’s endorsement of a particular affiliation or association (unless, of course, we explicitly make a statement of endorsement).

 

PHOTOS

Due to our marking process, we are unable to convert photo-based images into a printable design. Since the lasers do not mark in grayscale, only black, lifelike images have to be turned into line drawings and most of the details are lost. Our customization process is optimal for logos and line art (vector art).

 

For a color option, we do offer customized Ramblers in DuraCoat color. Instead of a color mark on the stainless steel, the color coating is removed to reveal your design in silver.

 

HOW LARGE CAN YOU PRINT MY DESIGN?

Some things to remember: Your logo or design may not fill up the entire marking area. We will make our best effort to present your art as prominently as possible, without compromising the inherent scale. Ultimately, the design itself determines the size of the area we can laser mark.

 

All Rambler and Boomer products include a YETI logo embossed on one side. In order to make sure your image looks as clean as possible, our available marking area does not include this embossment. Duracoat products also include a laser-marked YETI logo, which affects the available marking area for those products.

 

Stainless Steel

Product Name

Front

Back

Rambler Colster

2.5” X 2.0”

2.5” X 1.8”

Rambler Lowball

2.75” X 2.1”

2.75” X 1.7”

Rambler 10 oz Wine Tumbler

2.25” X 2.0”

2.25” X 2.0”

Rambler 10 oz Stackable Mug

2.5” x 1.5”

2.5” x 1.5”

Rambler 14 oz Mug

3.0” X 2.0”

3.0” X 1.5”

Rambler 24 oz Mug

2.75” X 3.0”

2.75” X 3.0”

Rambler 16 oz Stackable Pint

1.75” x 2.75”

1.75” x 2.75”

Rambler 20 oz Tumbler

3.0” X 2.5”

3.0” X 2.5”

Rambler 30 oz Tumbler

3.25” X 2.75”

3.25” X 2.75”

Rambler 12 oz Bottle with HotShot Cap

2.5” x 2.75”

2.5” x 2.75”

Rambler Jr. 12 oz Kids Bottle

2.5” x 2.75”

2.5” x 2.75”

Rambler 18 oz Bottle

2.5” X 5.4”

2.5” X 4.65”

Rambler 26 oz Bottle

2.75” X 5.75”

2.75” X 5.0”

Rambler 36 oz Bottle

3.0” X 6.0”

3.0” X 5.1”

Rambler Half Gallon Jug

3.75” X 4.75”

3.75” X 3.75”

Rambler One Gallon Jug

3.9” X 6.75”

3.9” X 5.75”

Boomer 4 Dog Bowl

3.75” x 1.0”

Boomer 8 Dog Bowl

4.5” X 1.25”

 

Rambler Marking Area Stainless

 

Duracoat

Product Name

Front

Back

Rambler Colster

2.5” X 2.0”

2.5” X 2.0”

Rambler Lowball

2.75” x 1.7”

2.75” x 1.7”

Rambler 10 oz Wine Tumbler

2.25” x 2.0”

2.25” x 2.0”

Rambler 10 oz Stackable Mug

2.5” x 1.5”

2.5” x 1.5”

Rambler 14 oz Mug

3.0” x 1.5”

3.0” x 1.5”

Rambler 24 oz Mug

2.75” X 3.0”

2.75” X 3.0”

Rambler 16 oz Stackable Pint

1.75” x 2.75”

1.75” x 2.75”

Rambler 20 oz Tumbler

3.0” x 2.5”

3.0” x 2.5”

Rambler 30 oz Tumbler

3.25” x 2.75”

3.25” x 2.75”

Rambler 12 oz Bottle with HotShot Cap

2.5” x 2.75”

2.5” x 2.75”

Rambler Jr. 12 oz Kids Bottle

2.5” x 2.75”

2.5” x 2.75”

Rambler 18 oz Bottle

2.5” x 4.65”

2.5” x 4.65”

Rambler 26 oz Bottle

2.75” x 5.0”

2.75” x 5.0”

Rambler 36 oz Bottle

3.0” x 5.1”

3.0” x 5.1”

Boomer 4 Dog Bowl

3.75” x 1.0”

Boomer 8 Dog Bowl

4.5” x 1.25”

Rambler Marking Area Duracoat

 

 

 

 

PRODUCTION GUIDELINES

WHAT DOES "IN PRODUCTION" MEAN?

In production means our production team has pulled your order into queue and will start producing it soon. Once the order is in production we can no longer make adjustments to your order. The "in production" time frame can vary so check for your approximate ship date for shipping expectations.

 

WHAT IS THE STANDARD PRODUCTION PROCESS AND HOW LONG DOES IT TAKE?

Our production timeline shifts daily depending on overall order volume. We process all orders in a first come first serve basis and we promise we are working as hard as we can to get your order in your hands as quickly as possible.

 

HOW SOON WILL I RECEIVE MY ORDER?

Lead times fluctuate based on current inventory as well as the quantity being ordered. Typical turnaround time is about three weeks after your order has been confirmed (design approved and payment submitted).

 

HOW LONG DOES THE ART CONVERSION PROCESS TAKE?

Art work conversion time will vary depending on order volume combined with the amount of detail in the image. The process can take up to seven business days for art conversion, but note this is an estimate and will fluctuate throughout the season.

 

CAN YOU RUSH PRODUCTION?

Our current production time frame is approximately three weeks after art has been approved and the order paid for. This time cannot be rushed as we process all orders in a first in, first out production queue.