*Orders placed between November 1 - December 24, 2026 are eligible for free extended returns until January 24, 2027. All other orders are eligible for a refund within 30 days* of your purchase.
To be eligible for a free return, the following criteria must be met:
- All returns must be related to a YETI.com order.
- All merchandise must be non-customized, except Tundra 45 with custom trim kits are eligible for returns.
- All merchandise must be unused, undamaged and returned in its original packaging.
- YETI does not offer returns on YETI products purchased outside of YETI.com. For products purchased from an authorized dealer, their return policy applies — please contact them directly for more information.
- All returns must be processed through our Returns portal within 30 days of original purchase. Once approved, a pre-paid shipping label will be provided.
- All returns must have a packing slip provided.
- All returns must be dropped off at a UPS drop-off point. If you do not have access to a UPS drop-off point, you will be responsible for paying return shipping.
Please allow up to 10 business days for your refund to be processed. Times may increase during peak holiday periods. Refunds will be returned to the original form(s) of payment used for the purchase. If you used multiple forms of payment, your refunds will go back to all payment methods used. YETI does not offer store credit or gift cards in exchange for returned products unless a YETI provided merchandise credit was applied to the original purchase. YETI does not accept returns on customized product.
YETI does not currently accept returns at our YETI retail stores. YETI does not offer returns on products outside of YETI.com. For products purchased from an authorized dealer, their return policy applies – please contact them directly for more information.
A return material authorization ("RMA") number is required for all returns, which is generated within the Returns portal. If you choose to return your product by methods other than the free UPS shipping, option, you will still need to obtain the RMA number piror to shipping the product back to YETI.
Any shipping costs from the original order and any additional return shipping costs are non-refundable.
For exchanges, please return your item(s) for a full refund and place a new order on YETI.com for the correct item.
YETI does not price match with dealers or competitors.