GENERAL

What are the hours for the Corporate Sales Team?

The Corporate Sales team will be available for all inquiries Monday - Friday, from 7:00 am - 7:00 pm CST.

 

How do I get a quote?

To receive a quote for product that you are interested in, please fill out our “Get A Quote” form. Please note that quotes are not a guarantee of inventory availability.

 

Do you offer Corporate/Bulk discounts?

To check eligibility for our current Corporate programs, please submit a quote request here. Large bulk personal orders for events like weddings should be done online at www.yeti.com.

 

Which products are available for customization?

We offer a wide range of drinkware, hard goods, and soft goods that can be customized. For the most up-to-date product offerings and marking area information, please check out our Corporate Page. Inventory levels fluctuate.

 

Which payment methods are accepted?

Full payment is required at order placement. We accept payment by all major credit cards and checks. For additional information on payment, click here.

 

Can I submit a PO?

All orders are subject to our terms and conditions. For more information, click here.

 

Do you accept tax exemption certificates?

Tax exempt documentation must be provided prior to order placement. Rules around tax exempt status vary state to state so all documents will be reviewed by our Finance Department prior to removing tax. For more information on this, feel free to contact us at corporatesales@yeti.com.

 

Do you offer samples?

We provide pre-production digital proofs for all custom orders placed. Production does not start until you approve that proof and payment has been received. We are also happy to help you place an order for single units at full retail cost if physical samples are required. All orders are subject to current production time.

 

Can you ship to multiple addresses?

We offer free ground shipping to one domestic location. All orders will ship via UPS Ground or freight depending on order size.

 

Can you expedite production on my custom order?

Our production operates on a first-in, first-out basis according to current production time. However, we do offer expedited shipping options once your order has been completed. Please contact a Corporate Sales Rep to receive a quote for expedited shipping.

 

Can I cancel, make changes to, or return my order?

To make sure that your customization is just right, we will provide a high-quality digital proof for your approval prior to producing your order. Customization will not start until approval and payment has been received. Once an order has been produced, we are unable make any changes. We apologize but we are unable to return customized product. Please view our Terms and Conditions.

 

CUSTOM DRINKWARE

Do you charge a set up fee for custom drinkware?

We do not charge a set-up fee for custom drinkware purchased through the Corporate Program. For current pricing for your project, please submit a quote request here.

 

What is the production time for custom drinkware?

Production time varies depending on product availability, seasonal demand, and receipt of artwork approval/payment.

 

Do you need my custom drinkware logo in a particular format?

Please send your drinkware logo in an .EPS/.AI or JPG/PDF file.

 

Where will the logo be applied on my custom drinkware?

Below are the marking areas and measurements for our custom drinkware. Once the order is placed, we will provide a high-quality digital proof for you to approve with your logo on it.

 

Rambler Marking Area Stainless

 

Rambler Marking Area DuraCoat

 

Is color marking an option?

We did a lot of testing with different color marking processes and found that none had the staying power of black laser marking. Today, we offer Black laser marking on our stainless line of drinkware. If you are interested in color, we offer the customization process of ablation on our DuraCoat line of color drinkware. Ablation is a process that removes the color on the cup to reveal your logo through the stainless steel beneath. There processes are guaranteed for the lifetime of your product.

 

How does the drinkware come packaged?

Our drinkware comes packaged in Master Packs of 24. All boxes are clearly marked with the YETI logo on multiple sides. At this time we do not offer individual packaging or unmarked boxes.

 

CUSTOM HARD GOODS

Is there a minimum for custom hard coolers?

There is a 20-unit minimum order for all custom hard coolers.

 

What is the lead time for custom hard coolers?

Lead fluctuates between 6-8 weeks for new orders, and 3-4 weeks for reorders. Please discuss our current production time with your Corporate Sales Rep.

 

Does my logo need to be in a particular format?

For coolers, you must submit your logo as an .EPS/.AI vector file format with your designated Pantone colors. Don’t have specific Pantone colors? No problem, we’re happy to make the choice for you.

 

Is there a logo fee?

For custom hard coolers and LoadOut GoBox, there is a one time set up fee per each individual logo you would like to use in your order. Please note: This set-up fee must be paid for both products.

 

Where will my logo be applied?

Below are the marking areas and measurements for our custom hard coolers. Once the order is placed, we will provide a high-quality digital proof for you to approve with your logo on it.

 

hard-goods-size-chart-marking-area

How will my logo be applied?

Your logo will be applied via a heat transfer sheet. Our thermal application process permanently bonds the logo to the cooler. Your customization is guaranteed for 5 years.

 

Ready to place a reorder?

Please provide us with your company name and/or a previous order number.

 

How will the coolers be shipped?

All coolers will come individually packaged in boxes marked with the YETI logo, shipped via UPS Ground. If you can accept freight, please let us know.

 

CUSTOM SOFT GOODS

Is there a minimum for custom soft coolers?

There is a 20 unit minimum for all soft cooler orders. All soft coolers must be the same product type.

 

Do you charge a set up fee for custom soft coolers?

There is a $15 customization fee per cooler for initial orders as well as reorders.

 

What is the lead time for custom soft coolers?

Order for custom soft coolers run approximately 4-6 weeks after receipt of payment and art approval.

 

Where will my logo be applied?

Below are the marking areas and measurements for our custom soft coolers. Once the order is placed, we will provide a high-quality digital proof for you to approve with your logo on it.

 

drinkware-size-chart-marking-area

 

Do you need my logo in a particular format?

Please send your logo in an .EPS/.AI vector file format with your preferred Pantone colors.

 

How will my logo be applied to the soft cooler?

Logos are digitally printed on soft coolers with UV cured ink. Your customization is guaranteed for 3 years.

 

How do I place a custom soft cooler reorder?

Please provide us with your company name and/or previous order number.

 

How will the soft coolers come packaged?

All soft coolers will be individually packaged in boxes marked with the YETI logo. Your order will be shipped via freight. UPS Ground is available on request.