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Last updated: July 14, 2021
“Personal Information” is information about an identifiable individual, including information that identifies you as an individual or relates to an identifiable individual. The Services collect Personal Information, including:
We and our service providers collect Personal Information in a variety of ways, including:
In circumstances where we receive your Personal Information from third parties, we will take reasonable steps to ensure that such third parties have represented to us that they have the right to disclose your Personal Information to us.
We and our service providers use Personal Information for the following purposes:
We will engage in these activities to manage our relationship with you and/or to comply with a legal obligation.
We will engage in this activity with your consent. If you consent to receiving marketing related emails from us, you will have the opportunity to opt-out (or unsubscribe) from receiving such emails.
We may provide you with personalized services and will use your Personal Information to assist us in providing you with such personalized services.
We use this information to manage our relationship with you.
We engage in these activities to manage our relationship with you, to comply with our legal obligations, and to maintain, protect, and develop our operations.
By consenting to the collection and use of your Personal Information on, through, and in connection with the Services, you allow us to fulfill the purposes for which we collect and use your Personal Information.
We disclose Personal Information:
We also use and disclose your Personal Information as necessary or appropriate, in particular when we have a legal obligation or legitimate interest to do so:
“Other Information” is any information that is not about an identifiable individual, does not reveal your specific identity, and does not directly relate to an identifiable individual. The Services collect Other Information such as:
We and our service providers may collect Other Information in a variety of ways, including:
We seek to use reasonable organizational, technical and administrative measures to protect Personal Information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us in accordance with the “Contacting Us” section below.
Your choices regarding our use and disclosure of your Personal Information
We give you choices regarding our use and disclosure of your Personal Information for marketing purposes. We will obtain your consent prior to sending you any marketing-related emails, unless an exception to obtaining your prior opt-in consent to receiving marketing-related emails applies under applicable law. You may opt out or unsubscribe from receiving marketing-related emails from us at any time. If you no longer want to receive marketing-related emails from us on a going-forward basis, you may opt out by using the opt-out mechanism contained in each such email. We will try to comply with your request(s) as soon as reasonably practicable, and in any case, within the time period required under applicable law. Please note that if you opt out of receiving marketing related emails from us, we may still send you important administrative messages, from which you cannot opt out. For example, when you create an account, reset your password, or complete a transaction you will receive an email confirming the details of such activity for your records.
How you can access, change, or delete your Personal Information
If you would like to request to access, correct, update, suppress, restrict, or delete Personal Information, object to or opt out of the collection, use, disclosure, or other processing of your Personal Information, or if you would like to request to receive a copy of your Personal Information for purposes of transmitting it to another company (to the extent these rights are provided to you by applicable law), you may contact us in accordance with the “Contacting Us” section below. We will respond to your request consistent with applicable law.
In your request, please make clear what Personal Information you would like to have changed or whether you would like to have your Personal Information suppressed from our database. For your protection, we may only implement requests with respect to the Personal Information associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable.
Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion (e.g., when you make a purchase or enter a promotion, you may not be able to change or delete the Personal Information provided until after the completion of such purchase or promotion).
Your right to access, change, or delete your Personal Information is not absolute. There are circumstances where applicable law or regulatory requirements allow or require us to refuse to provide you with some or all of the Personal Information that we hold about you. In addition, the Personal Information may have been destroyed, erased, or made anonymous in accordance with our record retention obligations and practices. In the event we cannot provide you with access to your Personal Information, we will endeavor to inform you of the reasons why, subject to any legal or regulatory restrictions.
We do not keep your Personal Information forever. We retain Personal Information for as long as it is reasonably needed to complete our dealings with you, or as permitted or required by applicable law.
The criteria used to determine our retention periods include:
In addition, we are not responsible for the information collection, use, disclosure, or security policies or practices of other organizations, such as Facebook, Apple, Google, Microsoft, RIM, or any other social media platform provider, operating system provider, wireless service provider, or device manufacturer, including with respect to any Personal Information you disclose to other organizations through or in connection with our Social Media Pages.
We use third-party advertising companies to serve advertisements regarding goods and services that may be of interest to you when you access and use the Services and other websites or online services.
The Services are not directed to individuals under the age of majority in their jurisdiction of residence, and we do not knowingly collect Personal Information of minors. If you believe that we have collected the Personal Information of a minor, please let us know.
Your Personal Information may be collected, used, stored, disclosed, and otherwise processed outside of your jurisdiction of residence, including in any country where we have facilities or in which we engage service providers. By using the Services you understand and agree that your Personal Information will be transferred to countries outside of your country of residence, including the United States, which may have data protection rules that are different from those of your country. You acknowledge and agree that in certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your Personal Information.
ADDITIONAL INFORMATION REGARDING THE EEA: Some non-EEA countries are recognized by the European Commission as providing an adequate level of data protection according to EEA standards (the full list of these countries is available here). For transfers from the EEA to countries not considered adequate by the European Commission, we have put in place adequate measures, such as standard contractual clauses adopted by the European Commission to protect your Personal Information. You may obtain a copy of these measures by contacting us in accordance with the “Contact Us” section below.
Unless we request it, we ask that you not send us, and you not disclose, any sensitive Personal Information (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background, or trade union membership) on or through the Services or otherwise to us.
Because email communications are not always secure, please do not include credit card or other sensitive information in your emails to us.
You may also lodge a complaint with an EU/EEA data protection authority for your country or region where you have your habitual residence or place of work or where an alleged infringement of applicable data protection law occurs. A list of data protection authorities is available here.