We’re dedicated to making some of the most durable products on the planet. But sometimes the unexpected happens. So if there’s an issue with your YETI product, we provide the below warranty.
YOUR YETI GEAR NOT WHAT YOU EXPECTED?
We’re sorry to hear that. You’re welcome to fill out a warranty claim and fill us in on your experience so we can help you out the best way we can. Before you do, check out our knowledge base on how to keep your YETI gear in top form. Select your product below to find out more.
READY TO GET STARTED?WARRANTY CLAIM FORM
Once you've filled out your warranty claim using the link above, an Outfitter on our warranty team will respond back within 3-5 business days following a review of your request.
If your warranty claim is approved, you will be supplied with a Return Material Authorization number (RMA#) and a pre-paid shipping label. Please do not ship your product to us prior to receiving your RMA#.
SHIPPING YOUR RETURN
We recommend the following guidelines when shipping your return:
• Pack your item securely in adequate cardboard packaging to ensure there is no damage to the returned product during transit.
• Insert any related paperwork inside your box. This will include your printed Return Material Authorization number (RMA#) and packing slip.
• Attach your return label to the package.
• Ship your return based on the shipping label provided.
If you choose to use your own shipper, please include original order information or the return RMA number inside the box. We recommend selecting a service that allows for package tracking and keeping the tracking number for your records. Any additional return shipping costs are non-refundable.
We take pride in the products we make and warrant to the person who originally purchased the product (“you”) that all YETI products will be free from defects in workmanship and materials for their applicable Warranty Period, subject to the below conditions.
In order for your warranty claim to be approved, the following conditions must be met:
• You must have purchased the product from a YETI authorized dealer;
• You must provide proof as to the date of purchase from the YETI authorized dealer;
• You must return the product to YETI; and
• You must have used the product only as intended and in accordance with the product’s care instructions.
If a defect occurs as the result of the Product’s intended use according to the care instructions during the Warranty Period, we will repair or replace, at our discretion, the defective product or part. If the product has been customized by YETI, the customized mark will also be replaced. The warranty does not cover defects caused by third-party modifications, repairs, or replacement parts. Punctures, scratches, normal wear and tear, and the natural breakdown of colors and materials over extended time and use are not warranted.
FIVE YEAR WARRANTY PERIOD
THREE YEAR WARRANTY PERIOD
We will make every effort to replace limited edition or discontinued products but cannot guarantee their availability for replacement. Any limited edition or discontinued product still under its applicable warranty that cannot be replaced with an identical product will be replaced with the equivalent model based on availability.
We may make changes to products and designs in the time you purchased your product and submitted a warranty claim. Products repaired or replaced under this warranty may or may not incorporate these changes.
There are no express warranties other than the warranty set forth herein. ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THIS EXPRESS WARRANTY.Some States do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
UNDER NO CIRCUMSTANCES, WHETHER FOR BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, OR OTHER TORT, OR ANY STRICT LIABILITY THEORY, WILL YETI BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES.Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
The warranty is only available in the United States. No YETI reseller, agent, or employee is authorized to make any modification, extension, or addition to this warranty.
- Need a replacement part, such as a shoulder strap or zipper pull?
- Need cleaning tips for Hopper coolers?