Product Recall


YETI is issuing a voluntary product recall of the Rambler® 20 oz Travel Mug with Stronghold Lid. The lid’s MagSlider™ and mug contents can be expelled if the mug is filled with hot liquid, sealed with the lid, and agitated or inverted, which can pose an injury hazard. If you purchased a 20 Ounce Travel Mug with Stronghold Lid through YETI.com or at a retail store between October 1 and October 9, 2020 you should stop using the product immediately. If you received your Travel Mug as a gift or purchased second-hand, feel free to email a photo of the lid and our team will be in touch. The Stronghold lid should be returned to YETI for a full refund of the product, including any associated customization or logo fees that were incurred at the time of purchase.

Please email us directly at productrecall@yeti.com and include the following to return your lid:

Order Number:

Original Place of Purchase:

Date of Purchase:

Your Shipping Address:

Photo of the Travel Mug and Lid:

Please include a photo of the lid and the bottom of the base cap of your Travel Mug.

This item was sold exclusively through YETI.com and YETI retail stores, and does not include any sales from Amazon, REI, Academy, ACE, Dick's Sporting Goods or other retailers.


PRODUCTS IMPACTED

All YETI Rambler 20 oz Travel Mugs with Stronghold Lids

As reference please see below for impacted SKUs and date codes. The date code is located on the bottom of the travel mug base. The SKU is located on the product packaging slip for online orders, and the product receipt for in-store purchases.

SKUs Impacted:

Black: 21070060046, Seafoam: 21070060048, Navy: 21070060047,

Ice Pink: 21070060052

Date Codes Impacted:

• Black: 34204010, 35204010, 37204010, 38204010, 39204010, 40204010

• Seafoam: 34204010, 36204010, 37204010, 38204010, 39204010

• Navy: 34204010, 36204010, 38204010, 39204010

• Ice Pink: 34204010, 35204010, 36204010, 37204010, 38204010, 39204010

Please note that Travel Mugs with the date codes listed below have been reworked with the newly designed Stronghold Lid which was not part of the voluntary recall from November 4th, 2020. The voluntary recall was only for Rambler 20oz Travel Mug units purchased between the dates of October 1 and October 9, 2020.

• Ice Pink: 37204010


PRESS RELEASE

Please click here to learn more about the Consumer Product Safety Commission press release regarding this voluntary recall.


RETURNING YOUR STRONGHOLD LID



Once you've emailed us at productrecall@yeti.com, we will respond with the next steps and provide you with a prepaid shipping envelope for the address provided. Your refund will be processed after YETI’s receipt of the recalled lid.

You do not need to send back the full product. We only require the return of the lid, so feel free to keep the mug portion of the product.


SHIPPING YOUR RETURN

We recommend the following guidelines when shipping your return:

• Pack your lid securely in the provided prepaid shipping envelope.

• Drop off the prepaid shipping envelope at any UPS shipping location.

• To find a UPS shipping location, call UPS at 1-888-742-5877 or visit www.ups.com/dropoff.