Holiday Shipping and Returns



Shipping Cutoff Dates

We've made every effort to get your orders processed and shipped faster. According to our delivery estimates, ordering by the ship dates below should allow for delivery by Fathers Day for the contiguous United States. All services are provided by UPS. UPS shipping delays due to weather, natural disasters, or other uncontrollable events cannot be foreseen and may increase delivery timeframe. Shipping services and rates are subject to change without prior notice.


Customized Product Service Level Shipping Cost Order by
UPS Ground Free Monday, June 1st by 11:59 PM CST

Non-Customized Product Service Level Shipping Cost Order by
UPS SurePost - APO/FPO Free Thursday, May 21st by 12 PM CT
UPS SurePost Free Thursday, June 11th by 12 PM CT
UPS Ground Free Friday, June 15th by 12 PM CT
UPS 2-Day $20 Wednesday, June 17th by 12 PM CT
UPS Overnight $30 Thursday, June 18th by 12 PM CT

Orders placed after 12 PM CT may require an additional business day for processing. All shipping estimates are based on business days, excluding weekends. All “Delivery by” dates are estimates and not guaranteed.


For additional information regarding shipping options and rates, see our Shipping and Returns Policy.


Also please note that all YETI Tundra, Hopper, Roadie, LoadOut, and Panga boxes ship with "YETI" written on all sides.


Holiday Return Policy

We want to be sure you’re as happy with your YETI products as we are. If you’re not satisfied with your purchase, you can return it for a refund within 30 days of your purchase, provided it has not been customized, is unused and is still in its original packaging. For products purchased from an authorized dealer, their return policy applies — please contact them directly for more information.


Ins and Outs of the YETI Return Policy

Refunds will be returned to the original form of payment. YETI does not offer store credit or gift cards for returned products. YETI does not accept returns on customized products or items purchased outside of For exchanges, please return your item(s) for a full refund and replace an order on for the correct item.


All original and return shipping costs are non-refundable. All merchandise must be unused and undamaged and returned in its original packaging for refunds and exchanges.


YETI does not price match with dealers or competitors.



Can I edit or cancel my order?

We process and ship your order as quickly as possible. Once your order is placed we are unable to edit your order. If you would like to cancel and replace your customized order prior to it entering production, please contact us as soon as possible. We are unable to cancel non-custom orders once they are submitted but would be happy to assist with authorizing associated returns as needed for eligible products.

How long does customization take?

Our production timeline shifts daily depending on overall order volume. We process all orders in a first come first serve basis and we promise we are working as hard as we can to get your order in your hands as quickly as possible.

You will receive an estimated ship date once your order has been placed and all proofs have been approved.

Can I include a gift message with my order?

Gift messages are only offered on orders that contain non-custom product. The option to add a gift message to your order will be offered when at Checkout. Gift messages will be limited to 80 characters. Please note that all gift messages will not be audited for misspellings, foul language, etc.

If you have a custom Rambler or Boomer on your order, you will not be able to add Gift Messaging to your order.

Also please note that all YETI Tundra, Hopper, Roadie, LoadOut, and Panga boxes ship with "YETI" written on all sides.

Can I place an order for an item that is out of stock?

At this time, we are unable to offer backorders or pre-orders for items that are out of stock. Sign up for in-stock alerts to be the first to know when a product is back in stock.

I gifted a YETI product to someone else and they don't have a code, can they register their product?

Yes, please contact the YETI Outfitter team here to register a product.

Does YETI honor dealer and competitor price matching or promotions?

No, YETI does not honor dealer and competitor price matching or promotions. Sign up for our email list to be the first to know about YETI deals or promotions.


Guaranteed Shipping by Fathers Day

The Guaranteed Delivery offer is only available on orders placed through to be delivered within the contiguous United States, and is not available or valid for any orders to be delivered to a P.O. Box, Alaska, Hawaii or any other jurisdiction or territory outside of the contiguous United States. Customized products are not included. To be eligible for this special offer, all orders must be placed before 12 p.m. CT on June 17, 2020. Orders over $19.99 must select the $10 “Guaranteed by Father’s Day” shipping method. All eligible orders will be delivered to the provided shipping address by June 20, 2020. Any attempted delivery, or an offer by the carrier of a delivery appointment, on or before June 20, 2020 shall constitute a fulfilled delivery for purposes of this offer. Any eligible orders that are not delivered by June 20, 2020 will be eligible for a free gift, unless the delay is due to an undeliverable address or an unforeseen circumstance outside of YETI’s control, such as a strike, a public health crisis, a natural disaster or severe weather, and YETI shall not be responsible for such delays. Offer not valid on previous purchases and cannot be combined with any other discounts or promotions.

Go-the-distance Dad's Gift Pack: Buy a LoadOut GoBox, Get 2 Pints

Purchase a YETI LoadOut® GoBox and receive two free Rambler® 16 oz stackable pints. Only two offers may be redeemed per order. Customized Rambler® pints are not included. Offer valid 06/04/2020 12:00 am CT through 06/17/2020 12:00 pm CT or while supplies last. Offer is only valid in YETI retail stores or on orders placed on to be delivered in the United States. Free Rambler® pints cannot be returned, exchanged, or otherwise redeemed for monetary value. Offer not valid with gift cards or on previous purchases and cannot be combined with any other discounts or promotions. YETI has the right to end or modify any offer at any time.


Can I combine discounts or promotions?

​This promo cannot be combined with other discounts or offers. in additional to other discounts and/or codes are not eligible and cannot be combined.

Does the 16 oz Pint come with a lid?

​No. The 16 oz Pint, including those that come as a free gift with the purchase of a LoadOut GoBox, do not come with a lid. If you'd like to purchase a compatible lid, check out our Straw Lid and MagSlider Lid.

Am I limited to only one set of the gift with purchase units (16 oz Pints) per purchase?

Each order will be limited to one set of free products per LoadOut GoBox that is purchased.

Can I select multiple Pint drinkware colors?

You may select up to two of any of the colors currently offered and available for the Rambler 16 oz Stackable Pints. You can choose two of the same color or you can choose to mix and match with two different colors.

Can I add customization to gift with purchase drinkware?

​This offer does not extend to any customizable products. The two free Pints that come with the purchase of the LoadOut GoBox will be non-custom products.

Will my items be bundled and shipped together?

​Your free gifts will ship in a separate box from your LoadOut GoBox so you can expect at least two tracking numbers for your order. The number of tracking numbers you receive will vary based on the products listed on your final order.

Can I include a gift message with my order?

Gift messages can be included. You can include a gift message during the checkout process.

If I decide to return the LoadOut GoBox, can I keep or will I be charged for non-returned promo items?

​We ask that if you decide to return your LoadOut GoBox, we do ask that you include the two free 16 oz Pints with your return shipment. For more information on our return policy click here. To request a return, click here.

Are recent purchases, or purchases from authorized YETI dealers eligible?

This promotional offer only applies to orders placed within the promotional period.

Are eligible gift with purchase orders guaranteed to arrive by Fathers Day?

Ordering by the estimated ship dates below will help ensure that we are able to fulfill you order as soon as possible for delivery before Fathers Day. All dates are estimates and not guarantees.