Holiday Shipping and Returns

 

HOLIDAY SHIPPING INFO

Shipping Cutoff Dates

Ordering by the dates listed below ensures YETI will ship out your order for on-time delivery by Christmas. All services are provided by UPS. UPS shipping delays due to weather, natural disasters, or other uncontrollable events cannot be foreseen and may increase delivery timeframe. Shipping services and rates are subject to change without prior notice.

 
Customized Product Service Level Order by
UPS Ground Wednesday, December 4th by 5 PM CT


Non-Customized Product Service Level Order by
UPS SurePost - APO/FPO Friday, November 29th by 10 AM CT
UPS SurePost Friday, December 13th by 10 AM CT
UPS Ground Wednesday, December 18th by 10 AM CT
UPS 2-Day Thursday, December 19th by 10 AM CT
UPS Overnight Friday, December 20th by 10 AM CT
 
 

Orders placed after 10 AM CT may require an additional business day for processing. All shipping estimates are based on business days, excluding weekends.

 

For additional information regarding shipping options and rates, see our Shipping and Returns Policy.

 

Also please note that all YETI Tundra, Hopper, Roadie, LoadOut, and Panga boxes ship with "YETI" written on all sides.

 

Holiday Return Policy

We want to be sure you’re as happy with your YETI products as we are. If you’re not satisfied with your purchase, you can return it for a refund within 30 days of your purchase, provided it has not been customized, is unused and is still in its original packaging. For products purchased from an authorized dealer, their return policy applies — please contact them directly for more information.

 
REQUEST A RETURN
 

Ins and Outs of the YETI Return Policy

Refunds will be returned to the original form of payment. YETI does not offer store credit or gift cards for returned products. YETI does not accept returns on customized products or items purchased outside of YETI.com. For exchanges, please return your item(s) for a full refund and replace an order on YETI.com for the correct item.

 

All original and return shipping costs are non-refundable. All merchandise must be unused and undamaged and returned in its original packaging for refunds and exchanges.

 

YETI does not price match with dealers or competitors.

 

HOLIDAY FAQ

Can I edit or cancel my order?

We attempt to process and ship your order as quickly as possible. Please contact us as soon as possible if you need to modify or cancel your order. We are unable to cancel or modify on your behalf after the order has shipped or once a customized product has entered production. For customized product, the timeline for production could be extended depending on the modifications made.

How long does customization take?

Our production timeline shifts daily depending on overall order volume. We process all orders in a first come first serve basis and we promise we are working as hard as we can to get your order in your hands as quickly as possible.


You will receive an estimated ship date once your order has been placed and all proofs have been approved.

Can I include a gift message with my order?

Gift messages are only offered on orders that contain non-custom product. The option to add a gift message to your order will be offered when at Checkout. Gift messages will be limited to 80 characters. Please note that all gift messages will not be audited for misspellings, foul language, etc.


If you have a custom Rambler or Boomer on your order, you will not be able to add Gift Messaging to your order.

Also please note that all YETI Tundra, Hopper, Roadie, LoadOut, and Panga boxes ship with "YETI" written on all sides.

Can I place an order for an item that is out of stock?

At this time, we are unable to offer backorders or pre-orders for items that are out of stock. Sign up for in-stock alerts to be the first to know when a product is back in stock.

I gifted a YETI product to someone else and they don't have a code, can they register their product?

Yes, please contact the YETI Outfitter team here to register a product.

Does YETI honor dealer and competitor price matching or promotions?

No, YETI does not honor dealer and competitor price matching or promotions. Sign up for our email list to be the first to know about YETI deals or promotions.