Holiday Shipping and Returns

 

HOLIDAY SHIPPING INFO

Shipping Cutoff Dates

Ordering by the dates listed below ensures YETI will ship out your order for on-time delivery by Christmas. All services are provided by UPS. UPS shipping delays due to weather, natural disasters, or other uncontrollable events cannot be foreseen and may increase delivery timeframe. Shipping services and rates are subject to change without prior notice.

 

All custom orders placed by 11/29 with approved artwork by 12/10 at 12:00 pm will ship by 12/22 to arrive on or before 12/24 (note that some shipments will be expedited free of charge to meet this deadline). Tracking information will be emailed when your order ships. Please allow 1-2 days for processing once the shipping label is created. To view your updated shipping window please visit the order status page or check the online order status link located inside your order confirmation email. Online order status is regularly updated and is the best way to track order progress. Unfortunately, All custom orders placed after 11/29 will be delivered after Christmas.

 


Customized Product Service Level Order by
UPS Ground Friday, November 29th


Non-Customized Product Service Level Order by
UPS SurePost - APO/FPO Friday, November 29th by 10 AM CT
UPS SurePost Friday, December 13th by 10 AM CT
UPS Ground Wednesday, December 18th by 10 AM CT
UPS 2-Day Thursday, December 19th by 10 AM CT
UPS Overnight Friday, December 20th by 10 AM CT
 
 

Orders placed after 10 AM CT may require an additional business day for processing. All shipping estimates are based on business days, excluding weekends.

 

For additional information regarding shipping options and rates, see our Shipping and Returns Policy.

 

Also please note that all YETI Tundra, Hopper, Roadie, LoadOut, and Panga boxes ship with "YETI" written on all sides.

 

Holiday Return Policy

We want to be sure you’re as happy with your YETI products as we are. If you’re not satisfied with your purchase, you can return it for a refund within 30 days of your purchase, provided it has not been customized, is unused and is still in its original packaging. For products purchased from an authorized dealer, their return policy applies — please contact them directly for more information.

 
REQUEST A RETURN
 

Ins and Outs of the YETI Return Policy

Refunds will be returned to the original form of payment. YETI does not offer store credit or gift cards for returned products. YETI does not accept returns on customized products or items purchased outside of YETI.com. For exchanges, please return your item(s) for a full refund and replace an order on YETI.com for the correct item.

 

All original and return shipping costs are non-refundable. All merchandise must be unused and undamaged and returned in its original packaging for refunds and exchanges.

 

YETI does not price match with dealers or competitors.

 

HOLIDAY FAQ

Can I edit or cancel my order?

We attempt to process and ship your order as quickly as possible. Please contact us as soon as possible if you need to modify or cancel your order. We are unable to cancel or modify on your behalf after the order has shipped or once a customized product has entered production. For customized product, the timeline for production could be extended depending on the modifications made.

How long does customization take?

Our production timeline shifts daily depending on overall order volume. We process all orders in a first come first serve basis and we promise we are working as hard as we can to get your order in your hands as quickly as possible.


You will receive an estimated ship date once your order has been placed and all proofs have been approved.

Can I include a gift message with my order?

Gift messages are only offered on orders that contain non-custom product. The option to add a gift message to your order will be offered when at Checkout. Gift messages will be limited to 80 characters. Please note that all gift messages will not be audited for misspellings, foul language, etc.


If you have a custom Rambler or Boomer on your order, you will not be able to add Gift Messaging to your order.

Also please note that all YETI Tundra, Hopper, Roadie, LoadOut, and Panga boxes ship with "YETI" written on all sides.

Can I place an order for an item that is out of stock?

At this time, we are unable to offer backorders or pre-orders for items that are out of stock. Sign up for in-stock alerts to be the first to know when a product is back in stock.

I gifted a YETI product to someone else and they don't have a code, can they register their product?

Yes, please contact the YETI Outfitter team here to register a product.

Does YETI honor dealer and competitor price matching or promotions?

No, YETI does not honor dealer and competitor price matching or promotions. Sign up for our email list to be the first to know about YETI deals or promotions.




Expired Promotions

FREE GUARANTEED DELIVERY BY CHRISTMAS TERMS & CONDITIONS

The Guaranteed Delivery offer is only available orders placed through www.yeti.com to be delivered within the contiguous United States, and is not available or valid for any orders to be delivered to a P.O. Box, Alaska, Hawaii or any other jurisdiction or territory outside of the contiguous United States. Custom product and YETI Gift Card purchases are not eligible for this offer. To be eligible for this special offer, all orders must be placed before 11:59 p.m. Central Time on December 20, 2019. Orders under $19.99 must select the $10 “Guaranteed by Christmas” shipping method. All eligible orders will be delivered to the provided shipping address by December 24, 2019. Any attempted delivery, or an offer by the carrier of a delivery appointment, on or before December 24, 2019 shall constitute a fulfilled delivery for purposes of this offer. Any eligible orders that are not delivered by December 24, 2019 will be eligible for a free gift, unless the delay is due to an undeliverable address or an unforeseen circumstance outside of YETI’s control, such as a strike, a natural disaster or severe weather, and YETI shall not be responsible for such delays.


FREE YETI COLSTER™ OR WINE WITH QUALIFYING PURCHASE TERMS & CONDITIONS

Purchase more than $199.00 in YETI product on YETI.com or YETI retail stores and receive your choice of the following gifts: (i) two Rambler wine tumblers, (ii) two Rambler Colster can insulators, or (iii) one Rambler wine tumbler and one Rambler Colster can insulator. Offer valid 12/03/2019 12:00 am CT through 12/16/2019 11:59 pm CT or while supplies last. Offer applied in cart or at check out. Gifts may not be customized and cannot be returned, exchanged, or otherwise redeemed for monetary value. Not valid with gift cards or on previous purchases and cannot be combined with any other discounts or promotion. Offer only available on purchases to be delivered within the United States. YETI has the right to end or modify any offer at any time.


FREE YETI ICE™ WITH QUALIFYING PURCHASE TERMS & CONDITIONS

Purchase a YETI TANK®, Tundra®, or Roadie® hard cooler of any size and receive one free 4 lb. and one free 2 lb. YETI ICE™. Purchase any Hopper® soft cooler and receive one free 2 lb. and one free 1 lb. YETI ICE. Offer valid 11/28/2019 12:00 am CT through 12/02/2019 11:59 pm CT or while supplies last. Offer not available with purchases of Silo® water cooler or Daytrip™ lunch bag. YETI ICE may ship separately from rest of order. Offer is only valid on purchases at YETI retail stores and orders placed on YETI.com. YETI ICE cannot be returned, exchanged, or otherwise redeemed for monetary value. Not valid on previous purchases and cannot be combined with any other discounts or promotion. Offer only available on purchases to be delivered within the United States. YETI has the right to end or modify any offer at any time.


FREE TEXT AND MONOGRAM CUSTOMIZATION PROMO TERMS & CONDITIONS

Free text and monogram customizations on all Rambler® drinkware and Boomer dog bowls purchased on YETI.com between 12:01 a.m. CDT October 24, 2019 and 11:59 CST November 5, 2019. Offer is only valid with text and monogram customizations; design, user upload, and licensed customizations are not eligible for this offer. Not valid on previous purchases and may not be combined with other offers or discount codes. Offer only available on purchases to be delivered within the United States. YETI has the right to end or modify any offer at any time.


Rambler 10 oz Wine Tumbler Customization Promo Terms & Conditions

Free text and monogram customizations on Rambler® 10 oz. Wine Tumblers purchased on YETI.com between 12:01 a.m. Central Time November 25, 2019 and 11:59 Central Time November 27, 2019. Offer is only valid with text and monogram customizations; design, user upload, and licensed customizations are not eligible for this offer. Not valid on previous purchases and may not be combined with other offers or discount codes. Offer only available on purchases to be delivered within the United States. YETI has the right to end or modify any offer at any time.