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To see our entire shipping and returns policy, click here.


Holiday Shipping and Promotions


PROMOTIONS

Free Shipping

All orders placed on YETI.com between 11/1/2018 and 12/31/2018 to be delivered within the contiguous United States by FedEx Ground shipping are eligible for free shipping. Not available for orders shipped to Alaska, Hawaii or any territory or jurisdiction outside of the contiguous United States.


HOLIDAY SHIPPING INFO

Shipping Cutoff Dates

Ordering by the dates listed below guarantees YETI will ship out your order for on-time delivery by December 24th, before Christmas. All services are provided by FedEx. FedEx shipping delays due to weather, natural disasters, or other uncontrollable events cannot be foreseen and may increase delivery timeframe. Shipping services and rates are subject to change without prior notice. FedEx expedited options may not be available in all areas.


Service Level Order by
SmartPost (APO/FPO and U.S. Territories) Tuesday, November 27th by 10 AM CT
SmartPost (P.O. Box & contiguous United States) Monday, December 10th at 10 AM CT
FedEx Ground Monday, December 17th by 11:59 PM CT
2-Day Air Thursday, December 20th by 10 AM CT
Overnight Friday, December 21st by 10 AM CT

Orders placed after 10 AM CT may require an additional business day for processing.


For additional information regarding shipping options and rates, see our Shipping and Returns Policy.


Also please note that all YETI Tundra, Hopper, Roadie, LoadOut, and Panga boxes ship with "YETI" written on all sides.



Holiday Return Policy

We want to be sure you’re as happy with your YETI products as we are. If you’re not satisfied with your purchase, you can return it for a refund within 30 days of your purchase, provided it is unused and in its original packaging. For products purchased from an authorized dealer, their return policy applies — please contact them directly for more information.


Ins and Outs of the YETI Return Policy

Refunds will be returned only to the original form of payment. YETI does not offer store credit or gift cards for returned products. YETI does not accept returns on customized products or items purchased outside of YETI.com.


You may exchange a YETI.com purchase for another YETI item of equal or greater value (in which you are responsible for the difference in cost) within 60 days after the original date of purchase. Exchanges for items purchased outside of YETI.com will not be accepted.


All merchandise must be unused and undamaged and returned in its original packaging for refunds and exchanges.


For all returns and exchanges, you will be responsible for return shipping costs. You may use a shipper of your choice to return your items. We recommend retaining the tracking number of your return for your records.


All original and return shipping costs are non-refundable unless the merchandise was shipped incorrectly. Merchandise returned 60 days after the original purchase date is not eligible for refund or exchange.


Please complete the return form to approve your return request. If your return is approved, you will receive a Return Order form to include inside the box with your return(s). This return policy only applies to products purchased directly from YETI via phone or website.


YETI does not price match with dealers or competitors.



HOLIDAY FAQ

Can I edit or cancel my order?

We are unable to cancel or edit you order after it is placed as we are working to get your order shipped as soon as possible.

Can I include a gift message with my order?

Yes, we offer the option to add a gift message when you checkout. Gift messages will be limited to 80 characters. Please note that all gift messages will not be audited for misspellings, foul language, etc.

Also please note that all YETI Tundra, Hopper, Roadie, LoadOut, and Panga boxes ship with "YETI" written on all sides.

Can I place an order for an item that is out of stock?

At this time, we are unable to offer backorders or pre-orders for items that are out of stock. Sign up for in-stock alerts to be the first to know when a product is back in stock.

I gifted a YETI product to someone else and they don't have a code, can they register their product?

Yes, please contact the YETI Outfitter team here to register a product.

Does YETI honor dealer and competitor price matching or promotions?

No, YETI does not honor dealer and competitor price matching or promotions. Sign up for our email list to be the first to know about YETI deals or promotions.


EXPIRED PROMOTIONS

Buy A Cooler, Get A Free Black Rambler® 64 oz. Bottle - EXPIRED

Purchase a YETI Tundra®, Hopper®, or Roadie® and receive a free Rambler® 64 oz. bottle in black. Customized Rambler bottles are not included. Offer valid 11/22/18 12:00 am CST through 11/26/18 11:59 pm CST or while supplies last. Offer is only valid on orders placed on YETI.com. Rambler bottle cannot be returned, exchanged, or otherwise redeemed for monetary value. Not valid on previous purchases and cannot be combined with any other discounts or promotion. Offer only available on purchases to be delivered within the United States. YETI has the right to end or modify any offer at any time.