Articles

Holiday Shipping & Returns Policy

To see our entire shipping and returns policy, click here.


Holiday Shipping and Promotions


PROMOTIONS

Free Shipping

All orders placed on YETI.com between 11/1/2018 and 12/31/2018 to be delivered within the contiguous United States by FedEx Ground shipping are eligible for free shipping. Not available for orders shipped to Alaska, Hawaii or any territory or jurisdiction outside of the contiguous United States.


HOLIDAY SHIPPING INFO

Shipping Cutoff Dates

Ordering by the dates listed below guarantees YETI will ship out your order for on-time delivery by December 24th, before Christmas. All services are provided by FedEx. FedEx shipping delays due to weather, natural disasters, or other uncontrollable events cannot be foreseen and may increase delivery timeframe. Shipping services and rates are subject to change without prior notice. FedEx expedited options may not be available in all areas.


Service Level Order by
SmartPost (APO/FPO and U.S. Territories) Tuesday, November 27th by 10 AM CT
SmartPost (P.O. Box & contiguous United States) Monday, December 10th at 10 AM CT
FedEx Ground Monday, December 17th by 11:59 PM CT
2-Day Air Thursday, December 20th by 10 AM CT
Overnight Friday, December 21st by 10 AM CT

Orders placed after 10 AM CT may require an additional business day for processing.


For additional information regarding shipping options and rates, see our Shipping and Returns Policy.


Also please note that all YETI Tundra, Hopper, Roadie, LoadOut, and Panga boxes ship with "YETI" written on all sides.



Holiday Return Policy

We want to be sure you’re as happy with your YETI products as we are. If you’re not satisfied with your purchase, you can return it for a refund within 30 days of your purchase, provided it is unused and in its original packaging. For products purchased from an authorized dealer, their return policy applies — please contact them directly for more information.


Ins and Outs of the YETI Return Policy

Refunds will be returned only to the original form of payment. YETI does not offer store credit or gift cards for returned products. YETI does not accept returns on customized products or items purchased outside of YETI.com.


You may exchange a YETI.com purchase for another YETI item of equal or greater value (in which you are responsible for the difference in cost) within 60 days after the original date of purchase. Exchanges for items purchased outside of YETI.com will not be accepted.


All merchandise must be unused and undamaged and returned in its original packaging for refunds and exchanges.


For all returns and exchanges, you will be responsible for return shipping costs. You may use a shipper of your choice to return your items. We recommend retaining the tracking number of your return for your records.


All original and return shipping costs are non-refundable unless the merchandise was shipped incorrectly. Merchandise returned 60 days after the original purchase date is not eligible for refund or exchange.


Please complete the return form to approve your return request. If your return is approved, you will receive a Return Order form to include inside the box with your return(s). This return policy only applies to products purchased directly from YETI via phone or website.


YETI does not price match with dealers or competitors.



HOLIDAY FAQ

Can I edit or cancel my order?

We are unable to cancel or edit you order after it is placed as we are working to get your order shipped as soon as possible.

Can I include a gift message with my order?

Yes, we offer the option to add a gift message when you checkout. Gift messages will be limited to 80 characters. Please note that all gift messages will not be audited for misspellings, foul language, etc.

Also please note that all YETI Tundra, Hopper, Roadie, LoadOut, and Panga boxes ship with "YETI" written on all sides.

Can I place an order for an item that is out of stock?

At this time, we are unable to offer backorders or pre-orders for items that are out of stock. Sign up for in-stock alerts to be the first to know when a product is back in stock.

I gifted a YETI product to someone else and they don't have a code, can they register their product?

Yes, please contact the YETI Outfitter team here to register a product.

Does YETI honor dealer and competitor price matching or promotions?

No, YETI does not honor dealer and competitor price matching or promotions. Sign up for our email list to be the first to know about YETI deals or promotions.


EXPIRED PROMOTIONS

Buy A Cooler, Get A Free Black Rambler® 64 oz. Bottle - EXPIRED

Purchase a YETI Tundra®, Hopper®, or Roadie® and receive a free Rambler® 64 oz. bottle in black. Customized Rambler bottles are not included. Offer valid 11/22/18 12:00 am CST through 11/26/18 11:59 pm CST or while supplies last. Offer is only valid on orders placed on YETI.com. Rambler bottle cannot be returned, exchanged, or otherwise redeemed for monetary value. Not valid on previous purchases and cannot be combined with any other discounts or promotion. Offer only available on purchases to be delivered within the United States. YETI has the right to end or modify any offer at any time.

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FAQ - Frequently Asked Questions

 

 

 

Account

How do I change my password for my YETI account?

If you're signed into your account, just head on over to Profile, which is located below My Account and scroll down to the bottom of the page.


I forgot my password. How do I reset the password to my account?

Select Sign In, which is located at the top right hand side of YETI.com, and click on "Forgot Your Password".


How do I unsubscribe from emails?

Simply click the unsubscribe link at the bottom of any YETI email or contact our Outfitter team here.

Ordering

Where is my order?

You can check your domestic order status and details by using our Order Status Form or by by logging in to your account.


Can I cancel or make changes to my order?

We attempt to process and ship your order as quickly as possible. Please contact us as quickly as soon as possible if you need to modify or cancel your order. We are unable to cancel or modify upon your behalf after the order has shipped.


How long does it take to process my order?

Please allow 1-5 business days for your order to be processed. Most shipments will take an additional 1-7 business days. See our Shipping Policy for more information.


Will I be charged for a product that did not ship?

You will only be charged for a product once it has shipped.


Why did I not receive an order confirmation or shipping notification email?

If you've checked your spam and trash folders and still cannot locate your confirmation or shipping emails, send us a quick request here.


Will I receive a notification or a tracking number when my order ships?

Yes, you will. When your package is scanned by our shipping provider, it automatically sends you an email with the tracking number included. If you have any questions, please contact us here.


Where can I buy YETI?

We have several dealers throughout the United States and worldwide. Use our store locator to find one nearest you.


Can't find the product you are looking for or it's out of stock?

If you are unable to find a product you are looking for on our website, please let us know by filling out our contact us form.


If a product is out of stock, you can enter your email address and be notified as soon as that product is back in stock. Simply enter your email address in the notification box after you select the product and size/color you would like to purchase. Once that product is available you will receive an email letting you know.

What is YETI's Price Adjustment Policy?

We do not offer credits or refunds for price adjustments and will not price match competitors or dealers.


Can I buy a gift card?

Yes, YETI offers both physical and e-gift cards. You can purchase them here


Why do I see multiple transactions on my credit/debit card for the same order?

YETI will authorize your card at the time of purchase, but you won't be charged until your order ships. Multiple transactions may be a result of this initial authorization and will fall off automatically, however, if you continue to see that charge or funds are removed, contact us.


Where do I enter a promotion code?

Once you add your YETI items to your shopping cart, you can enter your promo code under View Cart or on the Check Out page under the Payment section. Be sure your code has been applied before submitting your order.


How do I place a bulk order?

For all orders over 100 units, please fill out our Corporate Sales contact form.


How do I order customized product?

Browse YETI customization options for drinkware here.


Product Information

You can find out more information about our products by selecting the product category you are interested in below.

Tundra

Hopper

Rambler

Panga

LoadOut

Camino

Tocayo

Hondo

Silo

Boomer

Lowlands

SideKick Dry


Where Are YETI Products Manufactured?

Our Tundra coolers are manufactured in the USA at facilities located in Minnesota and Wisconsin as well as at a facility located in the Philippines. Our Hopper coolers, Panga duffels, and Rambler drinkware are manufactured in China. The LoadOut 5 gallon bucket is manufactured in South Carolina.


What is proposition 65 and how does it relate to YETI?

In 1986, California voters approved an initiative to address growing concerns about exposure to certain chemicals, which requires businesses to notify Californians about significant amounts of chemicals in products. This warning appears on the Bear Proof Locks and the Security Cable Lock & Bracket in the form of the sticker or notice on the product for our California consumers. Please see below for an example of the warning label.


Warning LabelWARNING: This product can expose you to lead, which is known to the State of California to cause cancer and birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov.

Other

How Can I Get a YETI Catalog?

Request a YETI Dispatch catalog here.


How can I get a job at YETI?

Apply for our open positions here to find out more.


How can I write a review on about a YETI product I purchased?

To write a product review, head on over to the product page and scroll down until you see "Write a Review."


How do I find an authorized YETI dealer?

We have several dealers throughout the United States and worldwide. For assistance locating a dealer near you, please let us know your city, state, and zip code through our contact us form or you can buy through our website.


How do I request a YETI sticker?

We appreciate your interest in showing your YETI pride. You can purchase a YETI sticker pack or decal on YETI.com.


How do I know if a website is selling legitimate YETI product?

Nobody is more passionate about making sure that your YETI is the real deal than we are. Shop YETI.com worry free or contact us here to get a list of YETI authorized dealers.


I bought a counterfeit product or did not get any product after my card was charged, what do I do?

We suggest starting with the company you purchased from, but in the event they're not willing to work with you, we suggest reporting all fraudulent charges to your bank as well as notifying the Better Business Bureau. For future YETI purchases, shop YETI.com or contact us for a list of authorized dealers.


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Privacy Policy

Privacy Policy

YETI Coolers, LLC Privacy Policy

Last updated: May 2018.


Thank you for accessing the YETI Website ("Site") operated by YETI Coolers, LLC ("YETI"). We respect your privacy and want to protect your personal information. To learn more, please read this Privacy Policy.


This Privacy Policy explains how we collect, use and (under certain conditions) disclose your personal information. This Privacy Policy also explains the steps we have taken to secure your personal information. Finally, this Privacy Policy explains your options regarding the collection, use and disclosure of your personal information. By visiting the Site directly or through another site, you accept the practices described in this Policy.


This Privacy Policy applies to the Site. This Privacy Policy does not necessarily apply to any offline collection of your personal information. Please see below for details.


We are not responsible for the content or privacy practices on any website not operated by YETI to which the Site links or that links to the Site.


Information Collection

We collect information from you in several different ways on this Site. One goal in collecting personal information from you is to provide an efficient, meaningful, and customized experience. For example, we can use your personal information to:

  • help make the Site easier for you to use by not having to enter information more than once.
  • help you quickly find information, products, and services.
  • help us create content that is most relevant to you.
  • alert you to new information, products, and services that we offer.

(a) Order Registration. Before placing orders on the Site, you may complete an online registration form. During registration, you will be prompted to provide us with certain personal information, including but not limited to your name, shipping and billing address(es), phone number, email address, and credit card information. In addition, we may also ask you for your country of residence and/or your organization's country of operation, so we can comply with applicable laws and regulations. We use these kinds of personal information for billing purposes, to fulfill your orders, to communicate with you about your order and the Sites, and for internal marketing purposes. When you purchase or return a product, we collect information about the transaction such as the product details, date and location of the transaction, and any reasons provided for a return. If we encounter a problem when processing your transaction, your personal information may be used to contact you.


(b) Online Account. You may choose to register for an online account to receive regular updates from us. When you create your account, we may ask you to provide your name, age, gender, address, demographic information, email, interests, and product purchase history. We may use this information to customize messages we send about products, offers, surveys, promotions, events, and news we think may interest you and tailor your experience on the Site. You are not required to register an account to use the Site.


(c) Email Addresses. Several locations of the Site permit you to enter your email address for purposes including but not limited to: to register for a contest or sweepstakes; to request us to notify you of new products, new product styles, or product sizes; to sign up for email newsletters and special offers. Your participation in a contest or sweepstakes is completely voluntary, so you have a choice of whether to participate and disclose information to us. We use this information to notify contest and sweepstakes winners and to award prizes. We may post the names and cities of contest and sweepstakes winners on the Site. By entering a contest or sweepstakes, you may be opting in to receive our email newsletter and special offers, and surveys. This will be disclosed in the official rules governing the contest or sweepstakes.


(d) Cookies and Other Technology. Like many sites, the Site employs cookies and web beacons (also known as clear GIF technology or "action tags") to speed your navigation of the Site, recognize you and your access privileges, and track your Site usage. We have to use cookies to enable you to select products, place them in an online shopping cart, and to purchase those products. These technologies also track information related to your interaction with the Site and your browsing and purchase history on the Site. We use this information to improve the Site, understand which products are popular, evaluate the effectiveness of our marketing campaigns, and other internal business purposes.


(i) Cookies are small pieces of information that are stored as text files by your Internet browser on your computer's hard drive. They are not programs and cannot harm your computer. Most Internet browsers are initially set to accept cookies. You can set your browser to refuse cookies from websites or to remove cookies from your hard drive. If you disable cookies from this Site, you will not be able to access or use portions of the Site.


(ii) Web beacons allow two websites to share information. They may be used for site traffic reporting, unique website visitor counts, and advertising auditing.


(e) Log Files. As is true of most web sites, the Site server automatically recognizes the Internet URL from which you access the Site. We may also log your Internet protocol ("IP") address, Internet service provider, and date/time stamp for system administration, order verification, internal marketing, and system troubleshooting purposes. (An IP address may indicate the location of your computer on the Internet).


(f) Age. We respect children's privacy. We do not sell products intended for purchase by children or knowingly or intentionally collect personal information from children under the age of 13. If you are under 13 years old, do not submit any personal information to us, and rely on a parent or guardian to assist you.


(g) Product Reviews. You may choose to submit a product review. If you post a review, we will ask for your email address, geographic location, age range, and gender. If you submit a review, we will keep this information private. The content of reviews is public so any personally identifiable information that you submit as part of a review is not subject to this Privacy Policy and can be read or used by other visitors to the Site. We are not responsible for any personally identifiable information that you choose to submit as part of your review. We believe you can post a helpful review without disclosing any personal information.


(h) Third Parties. We may combine information you provide us with data we have collected offline, data that is publicly available, and data from third parties. We also use third party data to enhance the Site's ability to serve you, tailor content to you, and to provide you with information we believe interests you. We may, from time to time, contract with third party vendors to provide ads on the Site to visitors on our behalf via the Internet or to send direct mail or catalogs to customers whom we think may be interested in our products or services. In order to do so, such vendor may collect anonymous information about your visits to the Site using cookies. Third-party vendors may then pool the anonymous information that they collect from the Site with other sources of information, which may include your name and mailing address, for purposes of sending direct mail or a catalog. To opt-out of receiving our direct mail or catalogs, please see the OPT OUT/CORRECTIONS section below.


Information Use and Disclosure

(a) Internal Use. We use your personal information to process your order and provide you with customer service. We may internally use your personal information to improve the Sites' content and layout, to improve outreach and for our own marketing efforts (including marketing our services and products to you), and to determine general marketplace information about visitors to the Site. In order to facilitate such use and the other use described in this Section, we may share your information with affiliates under YETI's control.


(b) Communications with You:


(i) We will use your personal information to communicate with you about the Site and your orders and deliveries and we may send you a confirmation email when you register with us. We may send you a service-related announcement on the rare occasions when it is necessary (for example, if we must temporarily suspend our service for maintenance)


(ii) You may submit your email address for reasons such as to register for a contest or sweepstakes; to request us to notify you of new products, new product styles, or product sizes; to sign up for email newsletters and special offers; and to receive surveys. If you submit your email address, we use it to deliver the information to you. We always permit you to unsubscribe or opt out of future emails (see the Opt Out section, below, for more details). Because we must communicate with you about orders that you choose to place, you cannot opt out of receiving emails related to your orders.


(iii) We may use the personal information provided by you or collected from third parties to send you direct mail communications, such as the YETI Dispatch, a semi-annual journal that catalogs stories from the wild and the gear that fuels them.


(c) External Use: We want to provide you with excellent service and to offer you a great selection. We do not sell, rent, trade, license or otherwise disclose your specific personal information or financial information to anyone other than to affiliates under YETI's control, except that:


(i) As do most catalog and Internet retailers, we sometimes use others to perform specific functions on our behalf. When we disclose information to these service providers, we disclose information to help them to perform their service. For example, in order to deliver products to you, we must share some information. We partner with third parties (such as the U.S. Postal Service, United Parcel Service, and Federal Express) to ship products, to ensure delivery, and so that we can obtain feedback, improve the quality of our service, and measure and improve the quality of the service of the third party. In the example of shippers, we provide them some personally identifiable information such as your name, shipping address, email, and phone number.


(ii) Similarly, to help you buy products and provide customer service to you, we must provide your credit card number to financial-services corporations such as credit-card processors and issuers. When we submit your credit card number for authorization, we use state-of-the-art data encryption to protect your information. (More on this below in Data Security.)


(iii) We may disclose such information in response to requests from law enforcement officials conducting investigations; subpoenas; a court order; or if we are otherwise required to disclose such information by law. We also will release personal information where disclosure is necessary to protect our legal rights, enforce our Terms of Use or other agreements, or to protect ourselves or others. For example, we may share information to reduce the risk of fraud or if someone uses or attempts to use the Site for illegal reasons or to commit fraud.


(iv) We will not sell (or trade or rent) personally identifiable information to other companies as part of our regular course of business. However, it's possible that we might acquire or merge with or be acquired by another company or that we might dispose of some or all of our assets. If that happens, your personal information may be disclosed to another company, but that disclosure will be subject to the Privacy Policy then in effect.


(vi) We may share non-personal information (such as the number of daily visitors to a particular web page, or the size of an order placed on a certain date) with third parties such as advertising partners. This information does not directly personally identify you or any user.


(vii) We may publicly disclose the name, city, and state of the contest and sweepstakes winners.


(d) Advertising and Analytics Services. We use third parties to place ads across the Internet on our behalf and to provide analytics on such services. These third parties also use cookies, web beacons, and other technologies to collect information about your Internet usage such as your IP address, web browser, sites visited, links clicked, and other information. We may work with third parties on interest based or online behavorial advertising to serve you ads as a part of a customized campaign on other websites or platforms. To learn more about this kind of advertising or to opt-out of having your web browsing used to create ads tailored for you, please visit www.networkadvertising.org/managing/opt_out.asp and www.aboutads.info/choices.


DATA SECURITY

The Site incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, including Secure Sockets Layer (“SSL”) for all financial transactions through the Site. We use SSL encryption to protect your personal information online, and we also take several steps to protect your personal information in our facilities. Access to your personal information is restricted. Only employees who need access to your personal information to perform a specific job are granted access to your personal information. Finally, we rely on third-party service providers for the physical security of some of our computer hardware. We believe that their security procedures are adequate. For example, when you visit the Site, you access servers that are kept in a secure physical environment, behind a locked cage and an electronic firewall.


While we use industry-standard precautions to safeguard your personal information, we cannot guarantee complete security. 100% complete security does not presently exist anywhere online or offline.


OPT OUT/CORRECTIONS

Upon your request, we will (a) correct or update your personal information; (b) stop sending marketing communications to your email or home address; and/or (c) disable your account to prevent any future purchases through that account. You can make these requests at the customer information section of the Site http://yeti.com/contact-us-form/ or by telephoning your request to YETI's Outfitter Team at 1 (512) 394-9384. To opt-out of email communications, click the Unsubscribe link located at the bottom of the message. Please allow up to ten days for any changes to take effect.

Regardless of your opt-out preferences, YETI may send you communications related to orders placed on the Site at the email you provide,


OFFLINE COLLECTION, USE & DISCLOSURE OF INFORMATION

As you might expect from us, the majority of information that we collect is obtained through the Site, and this Privacy Policy applies only to that online collection of personal information. We also may collect information offline, where we also try to protect the privacy of your personal information. One example involves someone calling us to place an order or to ask questions. When someone calls, we will ask only for the personal information we need in order to place the order or to answer the question. There are other ways we could learn of personal information offline (for example, we suppose someone could send us a letter including some return address information), and this Policy doesn't discuss or try to predict all of those methods or uses. As we mentioned, we will try to treat offline collection, uses, and disclosures consistently with our relevant online practices.


UPDATES TO THIS POLICY

If we change or update this Privacy Policy, we will post changes and updates on the Site so that you will always be aware of what information we collect, use and disclose. We encourage you to review this Privacy Policy from time to time so you will know if the Privacy Policy has been changed or updated. If you have any questions about the Privacy Policy, please contact us at 1 (512) 394-9384.


INTERNATIONAL USERS

Our digital operations are conducted in the United States. Regardless of where you live, you consent to have your personal data transferred, processed, and stored in the United States and allow YETI to collect and use your personal information in accordance with this Privacy Policy.


Effective May 15, 2018

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Shipping & Returns Policy

SHIPPING & RETURNS

Our Shipping Policy

We want to get you your YETI® as soon as possible. That’s why we make every effort to process your order quickly so you can put your Tundra®, Roadie®, TANK® Hopper®, or Rambler® to good use sooner.


YETI offers free FedEx Ground shipping on qualified orders. Valid on orders shipped in the contiguous United States only. Orders shipped to Alaska, Hawaii or any territory or jurisdiction outside of the contiguous United States are not eligible for free shipping.


Reminder: All custom logo, collegiate, or monogrammed coolers will require additional processing time.


Shipping Options & Rates

We've made every effort to get your orders processed and shipped faster. 2-Day and Overnight orders should be placed by 10:00 AM CT for quickest delivery. These options are not available for collegiate coolers. Expedited orders placed after 10:00 AM CT will require an additional business day for processing. This excludes weekends and holidays. All "Delivery by" dates are estimates and not guaranteed. All services are provided by FedEx. Shipping services and rates are subject to change without prior notice. FedEx expedited options may not be available in all areas.


As follows are the shipping options available to you.


Service Level Qualifications Timeline Cost
FedEx Ground On contiguous U.S. orders 2-5 business days $10
FedEx SmartPost On contiguous U.S. orders under $19.99 2-10 business days $5
FedEx SmartPost For APO, FPO, and P.O. Boxes 2-15 business days $10
FedEx 2-Day On orders selecting 2-Day service at checkout 2 business days $20
FedEx Overnight On orders requesting Overnight service at checkout 1 business day $30
FedEx Ground On orders to Alaska and Hawaii 2-10 business days $15

Also please note that all YETI Tundra, Hopper, Roadie, LoadOut, and Panga boxes ship with "YETI" written on all sides.


Shipping Holidays

YETI and FedEx will not be shipping or delivering on the following dates in 2018. Please note shipping estimates will begin the following business day.

New Year's Day: January 1
Easter: March 31-April 1
Memorial Day: May 28
Independence Day: July 4
Labor Day: September 1-3
Thanksgiving: November 22-23
Christmas: December 22-25
New Year's Eve: December 30-31


Contiguous United States

YETI uses FedEx Ground service on all shipments within the contiguous United States unless otherwise noted or an expedited option is selected by the customer. Please allow 1–7 business days for processing and an additional 1–4 business days for your order to arrive based on your location and products ordered. Look for a shipment tracking number via email when your order has been processed. To check your order status, click here.

Shipping and Returns Map Graphic

Shipping to a PO Box

YETI ships FedEx Ground within the continental U.S. & Alaska & Hawaii. We offer FedEx SmartPost option if you wish to ship to a PO Box. Please select FedEx SmartPost as your shipping option in checkout. Not all products are eligible to ship to a PO Box including the Tundra 250 and Tundra 350.


Alaska and Hawaii

All shipments to Alaska or Hawaii will be shipped via FedEx Ground and may incur an additional shipping charge based on weight or insured value of the package. If that happens, we’ll inform you of the new shipping charge before processing your order. Due to the distance, shipments will take a minimum of 5 business days to arrive. Look for a shipment tracking number via email when your order has been processed. To check your order status, click here.


Promotional shipping (e.g., free shipping) is only applied to orders shipped within the contiguous United States and does not apply to Hawaii or Alaska.


International Shipping

YETI ships internationally to select countries through our partnership with Borderfree. Borderfree provides a global eCommerce solution for our international shoppers. By partnering with them, we can now provide product prices in the currency of your choice, aggressive international shipping costs, and the lowest possible guaranteed order total.


To access the international country selector, or for a list of available shipping countries and shopping currencies, click Change Country in the footer of the website to select your country and currency. Once a country is selected, product prices will appear in the local currency and order totals will be populated to include international shipping costs.


To track your international order, click here.


Our Return Policy

We want to be sure you’re as happy with your YETI products as we are. If you’re not satisfied with your purchase, you can return it for a refund within 30 days of your purchase, provided it is unused and in its original packaging. For products purchased from an authorized dealer, their return policy applies — please contact them directly for more information.


Ins and Outs of the YETI Return Policy

Refunds will be returned only to the original form of payment. YETI does not offer store credit or gift cards for returned products. YETI does not accept returns on customized products or items purchased outside of YETI.com.


You may exchange a YETI.com purchase for another YETI item of equal or greater value (in which you are responsible for the difference in cost) within 60 days after the original date of purchase. Exchanges for items purchased outside of YETI.com will not be accepted.


All merchandise must be unused and undamaged and returned in its original packaging for refunds and exchanges.


For all returns and exchanges, you will be responsible for return shipping costs. You may use a shipper of your choice to return your items. We recommend retaining the tracking number of your return for your records.


All original and return shipping costs are non-refundable unless the merchandise was shipped incorrectly. Merchandise returned 60 days after the original purchase date is not eligible for refund or exchange.


Please complete the return form to approve your return request. If your return is approved, you will receive a Return Order form to include inside the box with your return(s). This return policy only applies to products purchased directly from YETI via phone or website.


YETI does not price match with dealers or competitors.

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