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You can check your domestic order status and details by using our
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logging in to your account. Please keep in mind that customized product will ship separately.
We attempt to process and ship your order as quickly as possible. Please
contact us as soon as possible if you need to modify or cancel your order. We are unable to cancel or modify on your behalf after the order has shipped or once a customized product has entered production. For customized product, the timeline for production could be extended depending on the modifications made.
Order processing will vary depending on the products purchased. For non-customized products please allow 1-5 business days for your order to be processed. Most shipments will take an additional 1-7 business days. For customized product, including collegiate and prepared designs, processing can range from 2-3 weeks. See our
Shipping Policy for more information.
Orders with customized and non-customized product will ship separately. Customized product has additional processing time and will be shipped once completed.
You will only be charged for a product once it has shipped.
If you've checked your spam and trash folders and still cannot locate your confirmation or shipping emails, send us a quick request
Yes, you will. When your package is scanned by our shipping provider, it automatically sends you an email with the tracking number included. If you have any questions, please contact us
We have several dealers throughout the United States and worldwide. Use our
store locator to find one nearest you. Please note, customization is only available through YETI.com
Authentic YETI product, which comes with a full product warranty, is available on eBay through YETI’s
Authentic YETI product, which comes with a full product warranty, is available on Amazon through YETI’s authorized reseller "YETI Authorized”.
If a product is out of stock, you can enter your email address and be notified as soon as that product is back in stock. Simply enter your email address in the notification box after you select the product and size/color you would like to purchase. Once that product is available you will receive an email letting you know. You can also check with
local dealers in your area.
We do not offer credits or refunds for price adjustments and will not price match competitors or dealers.
Yes, YETI offers both physical and e-gift cards. You can purchase them
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YETI will authorize your card at the time of purchase, but you won't be charged until your order ships. Multiple transactions may be a result of this initial authorization and will fall off automatically, however, if you continue to see that charge or funds are removed,
contact us. If you ordered customized product, the authorization will remain on your card until the remainder of your order has shipped.
Once you add your YETI items to your shopping cart, you can enter your promo code under View Cart or on the Check Out page under the Payment section. Be sure your code has been applied before submitting your order.
Please contact us at
email@example.com, or fill out this
form for more information on qualifying orders.
You can find out more information about our products by selecting the product category you are interested in below.
YETI V Series
Boomer and Trailhead
Rambler Bottle Sling
All of our products are labeled or marked with their country of origin. Some of our Tundra coolers and all of our LoadOuts are manufactured in the U.S. and are designated as such. You can find these products by checking their labels in stores. All customized products are produced in Austin, TX and Monterrey, Mexico.
In 1986, California voters approved an initiative to address growing concerns about exposure to certain chemicals, which requires businesses to notify Californians about significant amounts of chemicals in products. This warning appears on the Hondo Base Camp Chair, Bear Proof Locks, and the Security Cable Lock & Bracket in the form of the sticker or notice on the product for our California consumers. Please see below for an example of the warning label.
This product can expose you to lead, which is known to the State of California to cause cancer and birth defects or other reproductive harm. For more information go to
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We suggest starting with the company you purchased from, but in the event they're not willing to work with you, we suggest reporting all fraudulent charges to your bank as well as notifying the Better Business Bureau. For future YETI purchases, shop YETI.com or
click here for a list of authorized dealers.