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Holiday Shipping & Returns Policy

HOLIDAY TERMS & CONDITIONS

To see our entire shipping and returns policy, click here.


Our Holiday Shipping Policy

We want to get you your YETI® as soon as possible. That’s why we make every effort to process your order quickly so you can put your Tundra®, Roadie®, TANK® Hopper™, or Rambler™ to good use sooner.


Shipping Cutoff Dates

Ordering by the dates listed below guarantees YETI will ship out your order for on-time delivery by December 23rd, before Christmas. All services are provided by FedEx. FedEx shipping delays due to weather, natural disasters, or other uncontrollable events cannot be foreseen and may increase delivery timeframe. Shipping services and rates are subject to change without prior notice. FedEx expedited options may not be available in all areas.


Service Level Order by
SmartPost (P.O. Box & contiguous United States) Monday, December 11th at 10 AM CT
SmartPost (APO/FPO and U.S. Territories) Tuesday, November 28th by 10 AM CT
FedEx Ground Sunday, December 17th by 10 AM CT
2-Day Air Tuesday, December 19th by 10 AM CT
Overnight Thursday, December 21st by 10 AM CT

Orders placed after 10 AM CT may require an additional business day for processing.


For additional information regarding shipping options and rates, see our Shipping and Returns Policy.


Also please note that all YETI Tundra, Hopper, Roadie, LoadOut, and Panga boxes ship with "YETI" written on all sides.



Our Holiday Return Policy

We want to be sure you’re as happy with your YETI products as we are. If you’re not 100% satisfied with your purchase, you can return it for a full refund within 30 days. For products purchased directly from an authorized dealer, their return policy applies — please contact them directly for more information.


Ins and Outs of the YETI Return Policy

You can return your item(s) purchased from YETI.com up to 30 days after the purchase date for a full refund. Refunds will be returned only to the original form of payment. YETI does not offer store credit or gift cards. YETI does not accept returns on items purchased outside of YETI.com. For exchanges, please return your item(s) for a full refund and replace an order for the correct item. Exchanges for items purchased outside of YETI.com will not be accepted. All merchandise must be unused/unworn and returned in the original packaging. Use a shipper of your choice to return your items. Original and return shipping costs are non-refundable unless the merchandise was shipped incorrectly.


If you’re returning an item after the initial 30 days but within 60 days after the original date of purchase, you may exchange the item for another YETI item of equal or lesser value. All merchandise must be unused/unworn and returned in the original packaging. Original and return shipping costs are non-refundable unless the merchandise was shipped incorrectly. No refunds will be given on merchandise returned 60 days after the original purchase date.


Please contact the YETI customer service team at 1-512-394-9384 to approve your return. If your return is approved, you will receive a Return Order form to include inside the box with your return(s). This return policy only applies to products purchased directly from YETI via phone or website.

YETI does not price match with dealers or competitors.



Holiday FAQ

Can I substitute my gift with purchase for a different style, color, or item?

No, any gift with purchase cannot be substituted or exchanged.

Can I edit or cancel my order?

We are unable to cancel or edit you order after it is placed as we are working to get your order shipped as soon as possible.

If I return my order do I need to include the free products?

If you wish to setup a return, qualifying gift with purchase items will need to be included with your return items. Gift with purchase items not returned will be charged in full to the form of payment provided.

Can I combine my discount or coupon with YETI holiday promotions?

No, discounts and promotions cannot be combined.

I placed an order last week,can I get the gift with purchase?

No. These offers do not apply to previous purchases. Product purchased from authorized YETI dealers are not eligible for YETI.com promotions and offers.

Can I include a gift message with my order?

At this time, we are unable to include any gift messages with our orders placed on yeti.com.

Also please note that all YETI Tundra, Hopper, Roadie, LoadOut, and Panga boxes ship with "YETI" written on all sides.

25% off Bottles Promotion - EXPIRED

Valid November 20 - December 10, 2017

YETI® Rambler® 18 oz, 26 oz, 36 oz, and 64 oz Bottles are 25% off – discount is applied at checkout. Offer cannot be used on the Limited Edition Tarpon Bottle. This offer is only valid on orders placed on www.yeti.com, intl.yeti.com, Amazon, eBay, and at YETI’s Flagship store, and participating authorized dealers. Offer valid 11/20/2017 at 12:01 AM CT and expires 12/10/2017 at 11:59 PM CT. Because limited quantities are available, this offer is only valid while supplies last. This offer can be combined with YETI’s Black Friday and Cyber Monday offers while they are valid, but cannot be combined with other offers or applied to previous purchases. This offer does not apply to applicable taxes or shipping and handling. YETI has the right to end or modify any offer at any time.


Black Friday Exclusive - Expired

Valid November 24, 2017 only

Purchase $49.99 USD or more worth of YETI® products (before taxes and shipping/handling), and receive a Slate Gray YETI Rope Hat for free. Offer valid 11/24/2017 at 12:01 AM CT and expires 11/24/2017 at 11:59 PM CT. This offer is only valid on orders placed on www.yeti.com, intl.yeti.com, at YETI's Flagship store and participating authorized dealers – this offer is not valid on phone orders. Because limited quantities are available, this offer is only valid while supplies last. Limit of one Slate Gray YETI Rope Hat per qualifying purchase. The Slate Gray YETI Rope Hat cannot be returned, exchanged, or otherwise redeemed for monetary value. This offer can be combined with YETI’s 25% off Bottles offer while it is valid, but cannot be combined with other offers or applied to previous purchases. YETI has the right to end or modify any offer at any time.

Please note that free item may ship separately.


Free YETI ICE with Cooler Purchase - EXPIRED

Valid November 25-27, 2017 only

Purchase a YETI® Roadie®, Tundra®, or Hopper™ product, and receive four YETI ICE (1 lb.) for free. Offer valid 11/25/2017 at 12:01 AM CT and expires 11/27/2017 at 11:59 PM CT. This offer is only valid on orders placed on www.yeti.com, intl.yeti.com, and at participating authorized dealers – this offer is not valid on phone orders. Because limited quantities are available, this offer is only valid while supplies last. Limit of four YETI ICE (1 lb.) per qualifying purchase. The YETI ICE cannot be returned, exchanged, or otherwise redeemed for monetary value. This offer can be combined with YETI’s 25% off Bottles offer while it is valid, but cannot be combined with other offers or applied to previous purchases. YETI has the right to end or modify any offer at any time.

Please note that free items may ship separately.


Guaranteed by Christmas Delivery - EXPIRED

Valid December 18 - 20, 2017 at noon Central time

The “Guaranteed by Christmas” offer is only available and valid for orders placed through www.yeti.com to be delivered within the contiguous United States, and is not available or valid for any orders to be delivered to a P.O. Box, Alaska, Hawaii or any other jurisdiction or territory outside of the contiguous United States. To be eligible for this special offer, all orders must be placed before 12:00 noon Central time on December 20, 2017, and the “Guaranteed by Christmas” option must be selected as the shipping method. All deliveries will be made by FedEx or another carrier selected by YETI. All eligible orders for which the “Guaranteed by Christmas” shipping method is selected at checkout will be delivered to the provided shipping address by December 23, 2017. Any eligible orders for which the “Guaranteed by Christmas” shipping method is selected at checkout that are not delivered by December 23, 2017 will be eligible for a free gift, unless the delay is due to an undeliverable address or an unforeseen circumstance outside of YETI’s control, such as a strike, a natural disaster or severe weather, and YETI shall not be responsible for such delays. Any attempted delivery, or an offer by the carrier of a delivery appointment, on or before December 23, 2017 shall constitute a fulfilled delivery for purposes of this offer. YETI reserves the right to end any promotion at any time without prior notice. This offer is not valid on international orders. This offer is not valid on orders placed through www.yeticustomshop.com.


Colster Promotion - EXPIRED

Valid December 11 - 24, 2017

Purchase four (4) YETI® Rambler® Colster® in Stainless Steel at full retail value ($24.99 USD), and receive a fifth Rambler Colster in Stainless Steel for free. Discount automatically applied at checkout. No code necessary. Customized, licensed, or DuraCoat™ Rambler Colster products are not included. Offer valid 12/11/2017 at 12:01 AM CT and expires 12/24/2017 at 11:59 PM CT. This offer is only valid on orders placed on www.yeti.com, intl.yeti.com, and at participating authorized dealers. This offer is not valid on phone orders, YETI Custom Shop, or the YETI Flagship store. Because limited quantities are available, this offer is only valid while supplies last. The free Rambler Colster cannot be returned, exchanged, or otherwise redeemed for monetary value. This offer cannot be combined with other offers or applied to previous purchases. YETI reserves the right to end or modify any offer at any time.

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FAQ - Frequently Asked Questions

Frequently Asked QuestionsFAQ

ORDERS & SHIPPING

What is the YETI shipping & returns policy?

For our full Shipping & Returns Policy, please click here.

Does YETI ship to a P.O. box?

YETI ships FedEx Ground within the continental U.S. & Alaska. FedEx Ground currently does not ship to a P.O. Box, and we ask that you place a street address in the ship-to field.

Where is my order?

You can check your domestic order status and details by using our Order Status Form or by logging in to your account.

Use this link to track your international order.

Will I receive a notification or a tracking number when my order ships?

Yes, you will. When your package is scanned by our shipping provider, it automatically sends you an email with the tracking number included. If you have any questions, please call our customer service team at 1-512-394-9384.

I can't find the product I'm looking for on the YETI website.

Please contact our customer service team at 1-512-394-9384.

Where can I buy YETI?

We have a number of dealers throughout the United States and worldwide. Contact YETI for assistance locating a dealer near you at 1-512-394-9384 or buy through our website.

INTERNATIONAL

Overview

Today, YETI ships internationally to select countries though our partnership with Borderfree. To access the International country selector, or for a list of available shipping countries and shopping currencies, click on the upper right-hand corner of the website to select your flag and currency. Once a country is selected, product prices will appear in the local currency and order totals will be populated to include international shipping costs.

FAQs

Can my order be delivered internationally?

Yes, it can. Through our partnership with Borderfree, we are able to provide an international shopping experience for customers in 220 countries and territories, and we plan to expand our international services in the future. As an international shopper, you now get the benefit of seeing product prices in your local currency, guaranteed order totals at checkout with no hidden fees, cost-effective international shipping, and much more. For a list of available shipping countries and shopping currencies, please visit our international landing page.

What is Borderfree?

Borderfree provides a global ecommerce solution for our international shoppers. By partnering with them, we can now provide product prices in the currency of your choice, aggressive international shipping costs, and the lowest possible guaranteed order total. The Borderfree solution allows us to serve the best possible shopping experience to our international customers, so you can always buy from us with certainty.

How will I know how much my order will cost?

Add items to your basket and click select to check out. Borderfree will calculate and display the order total in your preferred currency, including all shipping costs from our warehouse(s) in the United States to your selected international destination, as well as any applicable duties and taxes imposed by Customs and revenue authorities in the destination country.

Are there any additional costs that will be due upon receipt of my order?

As long as you select to prepay duties and taxes, the order total presented at checkout is the exact amount you’ll be billed by Borderfree, and there will be no additional costs due upon delivery.

What currencies does Borderfree support?

Currently, Borderfree supports billing in more than 60 currencies, with more being added on an ongoing basis. Click here to view and select from a list of our supported currencies. Once you confirm your preferences, you will be able to see products priced in your selected currency.

I live in the United States. Can I use Borderfree to ship an order internationally but pay in USD?

Yes, Borderfree supports international gift-giving, in that you can receive a guaranteed order total for an order that is shipping internationally, but pay in USD using a United States credit card. This also works if you’re traveling or living abroad.

What payment options does Borderfree support?

Currently, Borderfree supports Visa, MasterCard, PayPal, American Express, JCB, and China UnionPay, with additional payment options coming soon.

What are my international shipping options?

The following is a summary of delivery promises for our international orders. You will be quoted a specific delivery promise at the time of checkout that is based on your selected destination country and the shipping methods available for the items in your shopping cart.

Destination Delivery Promise
Canada 1-12 business days
United Kingdom 2-6 business days
Australia and New Zealand 3-7 business days
Ireland 2-10 business days
Mexico 2-6 business days
Central America and the Caribbean 2-7 business days
Europe 2-8 business days
 

How much does international shipping cost?

There's a lot that goes into international shipping, like desired shipping speed, the number of items you are purchasing, the weight of the items, and the destination country. International shipping will be calculated and guaranteed during the Borderfree international checkout based on the items you are purchasing and your shipping destination.

When am I billed?

Your credit card will be billed by Borderfree when your international order is shipped.

How much duty and taxes are charged on international orders?

Duties (or Customs tariffs) are set by the destination country Customs authorities and determined based on a combination of the country of origin (manufacturing) of the goods being purchased and the classification of that merchandise in accordance with a harmonized system adopted and used by the countries that Borderfree supports. International taxes (such as Value Added Tax, or VAT) are set by the destination country. You will be able to view the guaranteed total amount of applicable duty and tax/VAT for your order within the Borderfree international checkout.

Are there any items that cannot ship to my country because they are restricted?

If for some reason there are any items that cannot be exported from the United States or imported into your destination country selection, Borderfree will notify you during the checkout process.

Do you ship to military addresses?

Orders shipping to military addresses should go through our domestic checkout, as they are not subject to the same costs and logistics flows as our other international orders. To do this, you should shop as if shipping to an address within the United States.

How can I track my international order?

You can track the progress of your international package(s) here.

What will my credit card statement say?

Your credit card will be billed by Borderfree and your credit card statement will read “BF*YETI". “BF” denotes the Borderfree network.

Who should I contact if I have questions relating to my order after I have made a purchase?

Please contact us at 1-512-394-9384 or email us at InternationalOrders@yeti.com. We will gladly assist you with any questions related to your international order.

Can I purchase or redeem international gift cards?

At this time, we do not currently support the sale of gift cards to international customers or the redemption of gift cards for international orders.

What is your return policy for international orders?

YETI accepts international returns for products damaged during the shipping process or those items covered by YETI Warranty. Please call us at 1-512-394-9384 or email us InternationalOrders@yeti.com.

Can I register for an account?

At this time, YETI does not allow for international addresses in our accounts. Please use a U.S. address for account set up.

Can I register my cooler?

At this time, YETI does not allow for international addresses in our registration system. Please use a U.S. address for account set up. Your Tundra, Hopper, or TANK is still covered by the YETI Warranty even without registering the cooler online.

Order Tracking

Use this link to track your international order.

Returns

YETI does not accept exchanges for international orders. Returns will be accepted for products damaged during shipment or those products under warranty.

TUNDRA, TANK, AND LOADOUT

YETI only accepts returns for Tundra, TANK, and LoadOut products damaged during shipment and warranty issues. The YETI Tundra, TANK, and LoadOut come with a 5 year manufacturing defect warranty.

HOPPER AND PANGA

YETI only accepts returns for Hopper and Panga products damaged during shipment and warranty issues. The YETI Hopper and Panga come with a 3 year manufacturing defect warranty.

RAMBLER

YETI only accepts returns for Rambler products damaged during shipment and warranty issues. The YETI Rambler series come with a 3 year manufacturing defect warranty.

GEAR & ACCESSORIES

YETI only accepts returns for items damaged during shipment and warranty issues. T-shirts and hats are not protected by YETI warranty.

WARRANTY

What is the YETI warranty policy?

All products manufactured by YETI are warranted against defects in material and workmanship for 3-5 years purchased after Jan 1, 2012, activated upon purchase. Proof of purchase is required. This warranty applies only to the original owner. This warranty is void if the cooler is used commercially (a for-profit business), structurally altered, or subjected to stress beyond the physical limits of the materials used in body or components, or is damaged as a result of abnormal use. Normal wear and tear is not warranted. This warranty does not include any manufacturer responsibility for any incidental or consequential damages resulting from the use of the cooler.

Click here for details on warranty process and to submit a claim.

COMPANY

How did the company get the name ‘YETI’?

The YETI (abominable snowman) is the legendary ice monster from the frigid lands of perpetual snow in the Himalayas. Despite years of searching by Sir Edmund Hillary and his crew of Sherpa mountain guides, firm proof of the YETI’s existence remains elusive. Like the YETI, these products are tough, hard-wearing, and adapted to harsh environments. We may not have found the YETI, but we make a really great outdoor gear.

How can I contact YETI?

U.S. customers can send us a message here.

International customers can email us at InternationalOrders@yeti.com.

Prefer to hear a friendly voice? Call us at 1-512-394-9384 Monday – Friday 8AM – 5:30PM CT.

What are the YETI hours?

Monday – Friday, 8AM – 5:30PM CT

How can I get a job at YETI?

Apply for our open positions here to find out more.

How Can I Get a YETI Catalog?

Request a YETI Dispatch catalog here.

Where Are YETI Products Manufactured?

Our Tundra coolers are manufactured in the USA at facilities located in Minnesota and Wisconsin as well as at a facility located in the Philippines. Our Hopper coolers, Panga duffels, and Rambler drinkware are manufactured in China. The LoadOut 5 gallon bucket is manufactured in South Carolina.

What is proposition 65 and how does it relate to YETI?

In 1986, California voters approved an initiative to address growing concerns about exposure to certain chemicals, which requires businesses to notify Californians about significant amounts of chemicals in products. This warning appears on certain YETI products in the form of the sticker or notice on the product for our California consumers.

TUNDRA

What is a YETI® Tundra® Cooler?

The YETI Tundra was created to solve the age-old problem of subpar coolers failing in the field. Tired of busted latches, bowed-in lids, and melted ice, brothers Roy and Ryan Seiders set out to make a superior hunting and fishing cooler — and YETI was born.

Tundra and Roadie® coolers are rotomolded, which is the same process used to create whitewater kayaks. And we designed the coolers to keep ice longer — a lot longer — by pumping them with over twice the insulation compared to most ordinary ice chests. The result is a cooler family with a dramatic durability and ice retention advantage over most any other cooler on the market.

Tundras are great for hunting, sport-fishing, camping, boating, rafting, tailgating, paddling, and barbecuing. Oh, and beer drinking, too. There’s even the Tundra 250 and 350 for commercial uses, like oil & gas, construction, and medical industries. The Roadie is BYOB’s new best friend. Roadie and select Tundra sizes are available in color ways including classic white, desert tan, ice blue, and limited edition colors.

What does rotomolded mean?

The rotational molding (also known as rotomold) process is a high-temperature, low-pressure plastic forming process that uses heat and biaxial rotation (i.e., rotation on two axes) to produce hollow, one-piece parts. The YETI cooler mold is loaded with polyethylene in powder form. The mold is then placed in a large oven while it rotates on two axes at different speeds, which helps prevent powder from accumulating in one spot. The polyethylene melts and adheres evenly to the wall of the mold. Once the polyethylene is melted, the molds are pulled out of the oven to cool. And once cool, the ice chest is then removed from the mold. It’s kind of like a huge, spinning Easy-Bake Oven that cranks out coolers instead of cakes.

The process has inherent design strengths, such as consistent wall thickness and strong outside corners that are virtually stress-free. The rotational molding process gives the coolers one-piece construction and unmatched durability.

How strong are Tundra coolers?

Our coolers are stronger than this grizzly and this guy. They also survived battles with fireworks, a slingshot, and a stuntman excursion. So we’d say pretty damn strong.

What does “Grizzly-Resistant” Mean?

Our hard-sided coolers were tested by the Interagency Grizzly Bear Committee (IGBC), a U.S. Forest Service Department of Agriculture Committee that works in both controlled and wild settings with grizzly bears.

The IGBC publishes minimum design and structural standards, inspection and testing methodology for bear-resistant containers. YETI Tundra met the IGBC requirement both in the engineered test and the live bear test. The IGBC officially approved the YETI Tundra and Roadie for use on public lands and national parks occupied by grizzlies.

How long will YETI Tundra hold ice?

There are many variables that will affect ice retention, so this is a difficult question for us to answer. Variables that can affect ice retention include the ice quality, ice quantity, type of ice (crushed, block, cube, dry), outside environment, exposure to direct sunlight, etc. Which is to say there’s a lot you can do to affect the longevity of your ice.

Over the years, we’ve received many different reports from YETI users in the field regarding ice retention. Some customers have reported having ice after their two-week trip on the river while others have said that their “crappy brand X cooler will hold ice better.”

Because of the large number of variables, as well as the lack of an industry standard for measuring ice retention, claims that place a definite time (5, 10, 14 days) are often based on testing conditions and not real-life situations.

In the end, the Tundra offers up to 3 inches of polyurethane foam insulation, combined with a freezer-style sealing gasket. Beyond that, everything else is out of our control. But if you can minimize the negative variables that affect ice retention, YETI coolers can’t be beat. And we’ve compiled a comprehensive list of tips and tricks to maximize ice retention.

Can I use dry ice in my Tundra?

Absolutely! The thickness of the walls, coupled with the amount of insulation make Tundra dry ice–compatible. See our instructions on how to use dry ice with your Tundra.

When I threw a bag of ice in my Tundra and my cheap cooler, the ice lasted longer in my cheap cooler. Why?

A small amount of ice is not a good indicator of how well your ice chest can retain ice due to excess air space within the cooler. Excess air space hurts ice retention. To maximize ice retention, fill your cooler to the top with ice and products. In addition, if the ice chest starts out warm, a small amount of ice could initially melt faster in a YETI cooler than a thinner-walled cooler.

Best ice retention results are achieved by filling the ice chest completely with high-quality ice, which means using block ice that’s well below freezing temperature. In addition, maximum ice retention can be attained by pre-chilling your cooler. This will sufficiently cool the insulation and inside of the cooler, which helps the thick polyurethane walls work for you, not against you.

YETI Tundras have up to 3 inches of polyurethane foam insulation, which is significantly more than most common ice chests. If you use enough ice to chill the walls, YETI will most definitely outperform the competition.

Will my YETI keep my hot items hot?

You might be surprised to read this, but YES. The same insulation and thick walls that keep the cooler cold also keep the heat.

What size Tundra should I buy?

For a full size breakdown, please see our dimension chart for measurements and capacity.

The Tundra series matches closely (usually within an inch) with many popular coolers that have been on the market for years. However, the quart size of the Tundra will be a bit lower due to the thickness of the walls and amount of insulation. Another thing to consider when choosing a size is that you want to fill the cooler with as much ice as possible, minimizing air space to achieve maximum ice retention. So if you only have a small number of items to keep cool, you would want to choose a smaller ice chest and vice versa. Pretty simple idea, but check out our rough guidelines for finding the appropriate size coolers for your needs.

  • Roadie

    • Personal, portable cooler for the truck or car

    • Great for jobsite or construction lunch box

    • Compatible for canoe, kayak, or paddleboard

  • Tundra 35

    • Portable and easy to carry fully loaded

    • Great backseat companion in truck, car, SUV, or 4-wheeler

    • Easily fits in larger kayaks and is ideal for SUPs

    • Can be used as casting platform for smaller boats

  • Tundra 45

    • Our all-purpose cooler, ideal for overnight camping trips

    • Can be carried by one person

    • Fits great on off-road vehicles

    • Easily used as casting platform

  • Tundra 50

    • Designed for tailgating

    • Can be carried by one person

    • Deeper than other Tundra models so you can stack several layers of contents

    • Perfect size to fit in standard-sized tube for floating the river

  • Tundra 65

    • Great for small gatherings and weekend events

    • Versatile use options, like tailgating, fishing, and hunting

    • Can hold keeper redfish or a quartered whitetail deer

    • Easily carried by one person

    • Works as a bay boat casting platform

  • Tundra 75

    • Perfect boat or marine cooler and is designed to fit under most leaning posts

    • Can be used as seat in front of center console

    • Also good for tailgates, family barbecues, or a day at the beach

  • Tundra 105

    • Good for extended hunting or fishing trips

    • Taller design allows for stackable layers of cold contents and extended ice retention for longer trips

    • Can be used as a seat in front of center console

    • Takes two people to carry

    • Sits in bed of pickup with clearance for bed cover

  • Tundra 110

    • Specifically designed for rafting community and fits all standard raft frames

    • Built to hold food and drink supplies for multi-day expeditions on the river

    • Great marine or hunting cooler as well

  • Tundra 125

    • Fits a quartered deer or several limits of redfish, snapper, trout

    • Great for extended family vacations or camping trips

  • Tundra 160

    • Ideal for larger offshore species (tuna, wahoo, mackerel)

    • Great for extended hunting or fishing trips

  • Tundra 210

    • Holds 140 cans with recommended 2:1 ice-to-contents ratio by volume

    • Perfect for extended hunting or fishing trips

    • Taller body makes for higher capacity while still maintaining small footprint

  • Tundra 250

    • Works as an offshore fishing cooler or big game cooler

    • Can be a large beer trough for big party or tailgate

    • Also stands in as an athlete ice bath

  • Tundra 350

    • Works as an offshore fishing cooler or big game cooler for giant hauls

    • Great for loading and transporting whole hogs

    • Largest Tundra in the series

How many cans will fit in my Tundra?

Using 12 oz. cans as the measurement, you can see how each of the Tundras stack up in terms of carrying capacity, using the recommended 2:1 ice-to-contents ratio by volume.

  • Roadie 20 – 14 cans
  • Tundra 35 – 20 cans
  • Tundra 45 – 26 cans
  • Tundra 50 – 32 cans
  • Tundra 65 – 39 cans
  • Tundra 75 – 50 cans
  • Tundra 105 – 59 cans
  • Tundra 110 – 65 cans
  • Tundra 125 – 81 cans
  • Tundra 160 – 100 cans
  • Tundra 210 – 140 cans
  • Tundra 250 – 155 cans
  • Tundra 350 – 222 cans

How do I clean my Tundra?

For general cleaning we recommend using soap and warm water.

For a more thorough cleansing and problems with strong odors, use a solution of warm water and bleach (6:1 ratio) with a sponge or mildly abrasive rag. Odors can easily get trapped in hard to reach areas such as around the gasket and drain plug, so be sure to thoroughly scrub those areas.

For tough stains and very foul odors we would recommend cleaning your YETI with a high pressure soap spray found at a local do-it yourself car wash.

How do I change out my Tundra gasket?

Call us at 1-512-394-9384 to order a new gasket then watch the video below.

How do I change out my Tundra T-Latches?

Call us at 1-512-394-9384 to order new T-Latches then watch the video below.

Yep, you absolutely can. Customized Tundra coolers are available through our Custom Logo program. YETI’s custom logos are permanent, and they will not peel or fade once bonded to the cooler. Visit our Custom Logo page and fill out your logo order form to get started.

We also offer a variety of collegiate coolers. Click here to see the entire collection.

Hopper

What is a YETI Hopper®?

It’s the ice-for-days, tough-as-nails soft cooler. The YETI Hopper is built to go the extra mile with its extremely portable design and construction. It’s leakproof, puncture-resistant, able to keep ice for days, and ready to hit the trail, boat, or blind. This is one soft cooler that’s anything but.

How long will the Hopper keep ice?

The Hopper, with its welded DryHide™ double-TPU Shell, thick ColdCell™ Insulation, and waterproof HydroLok™ Zipper provides serious cold-holding power. But due to all of the variables that affect ice retention, and because every adventure is different, we believe it is misleading to make specific claims about how long a cooler will hold ice.

If you want to maximize ice retention, check out our ice retention guide.

When I threw a bag of ice in my Hopper and my cheap cooler, the ice lasted longer in my cheap cooler. Why?

Just like the Tundra, the Hopper is designed to keep ice colder longer, but there are many variables that can affect your ice. This includes the ice quality, ice quantity, type of ice (crushed, block, cube, dry), outside environment, exposure to direct sunlight, etc. Because of the extensive factors and no industry standard for ice retention, we don’t make specific claims about how long your ice will last in the Hopper. But we’ve done extensive testing on how to make your ice last longer, with everything from using rock salt to pre-chilling your cooler.

If you want to make the most out of your ice retention, please view our ice retention guide.

What size Hopper should I buy?

The Hopper was engineered for portability. Any size is the perfect on-the-go cooler for kayaking, floating the river, or short camping trips. Something to consider when choosing a size is that ideally you would want to fill the cooler with as much ice as possible, minimizing air space to achieve maximum ice retention. Therefore, if you only have a small number of items to keep cool, you would want to choose a smaller cooler or vice versa.

Please see our dimension chart for measurements and capacity.

How many cans will fit in my Hopper?

With plenty of ice to help chill your drinks, here is the number of 12 oz. cans that will fit inside the YETI Hopper. Ideally you want to have an ice-to-contents ratio by volume of at least 2:1 (reflected in the below quantity).

  • Hopper Flip 8 - 6 cans
  • Hopper Flip 12 - 12 cans
  • Hopper Flip 18 - 20 cans
  • Hopper Two 20 – 18 cans
  • Hopper Two 30 – 24 cans
  • Hopper Two 40 – 36 cans

How do I clean my Hopper?

A mixture of dish soap and water should do the trick. Rinse with fresh water and then thoroughly wipe the inside dry with a cloth or paper towel. Leave the HydroLok™ Zipper open for several days to ensure all moisture has dried. Taking care of your HydroLok Zipper is also extremely important. Each Hopper comes with a small tube of lubricant. Make sure you apply this lubricant following cleaning, before storage, and anytime the zipper feels stiff. Make sure your zipper is always free of dirt, grim, or other debris for maximum performance and life.

Always store your Hopper in the fully closed position, making sure the inside is completely dry.

WARNING: Do not machine wash. Do not dry in an oven or clothes dryer.

How To Clean Your YETI Hopper

What options and accessories are available for my Hopper?

Accessorize your Hopper with the flexibility of the HitchPoint™ Grid. Easily fasten bottle openers, carabiners, key chains, or accessories through the nylon strapping. You can also outfit your Hopper with the MOLLE Bottle Opener and MOLLE Zinger.

For a complete list, please visit our Hopper Accessories page.

Why is my Hopper so stiff and hard to open?

Like a good pair of boots or a quality baseball glove, the Hopper takes a little time to break in. The extremely durable materials of the Hopper can make it feel rigid when first put into action. Loading and unloading contents will become easier as the materials relax with use.

The HydroLok Zipper is the best cooler zipper in the world, and with a little care and maintenance can last a lifetime. We recommend long-term storage with the zipper in the fully closed position to help protect the U-Dock™ seal. We also recommend regular application of the included zipper lubricant — especially when putting into storage — by carefully applying the lube to the U-Dock front, back, and inside.

Rambler

What is a YETI Rambler®?

YETI Ramblers are over-engineered, 18/8 stainless Tumblers, Bottles, Colsters®, and Jugs designed with double-wall vacuum insulation and a No Sweat™ Design. The Tumblers will keep your soda, beer, smoothie, or mixed drinks cold twice as long as plastic cups. The Colster is like a steel bear hug for your cans and bottles, while its Load-and-Lock™ Gasket keeps your drink in its place. The Bottles go wherever there’s a need for ice-cold or piping-hot beverages. Their Over-the-Nose™ Technology makes for easy loading, drinking, and cleaning. And their TripleHaul™ Caps are 100% leakproof and comfortable to grip.

Are Rambler products BPA free?

Yes. All YETI products are BPA free. Learn more here.

How long will my Rambler keep ice?

Due to all the variables that can affect ice retention, we can’t guarantee a precise amount of time that your Rambler will hold ice. However, more ice is better when it comes to your Rambler Tumblers or Bottles. We suggest filling your Rambler with as much ice as possible.

Ice is melting in my Rambler as quickly as a solo cup. Why?

We designed the Rambler Tumblers and Bottles to live up to the YETI standard, which means unbeatable durability and unparalleled ice retention. If you feel like your Rambler is underperforming, reach out about your YETI Warranty. We take pride in the products we make. If anything is wrong, we’ll make it right. Read up on our Warranty Policy to determine if a Warranty Claim is necessary.

What size Rambler should I buy?

Rambler Size Chart

How many ounces will fit in my Rambler?

Rambler Size Chart

How do I clean my Rambler?

The Rambler Tumblers, Lowball, and Bottles are all dishwasher safe. You can also clean your Rambler with dish soap and warm water. Do not use bleach or abrasive cleaners. For a more thorough clean, remove gaskets, wash, and dry separately before reinstalling.

Rambler Bottle Gaskets

Rambler Tumbler Gaskets

Can I get my Rambler customized?

Yes, through the official customization services at YETI Custom Shop. The YETI-approved process called Laser Marking, creates a permanent finish on the exterior of the Rambler. This process creates the most premium, durable finish that won’t scratch, fade, or peel off over time. It will also keep your 5-year warranty intact and ensures a quality customization process. Any Rambler products hydro-dipped or powder coated by a third party are void of their YETI warranty.

Start your customization today online or email them directly.

We also offer a variety of collegiate Ramblers. Click here to see the entire collection.

What options and accessories are available for Rambler?

Currently, the Rambler series has Straw Lids and MagSlider Lids to outfit your Tumbler, with Replacement Lids and Load-and-Lock™ Gaskets if you misplace yours. We also have Straw Caps, Chug Caps, and TripleHaul Caps for your Rambler Bottles. If you have a Rambler Jug, you can fasten it to your work truck, ATV, boat, or trailer with a Jug Mount. Most Rambler sizes are available in DuraCoat colors including olive green, seafoam, Tahoe blue, black, brick red, and limited edition colors including pink.

For a complete list, please visit our Rambler Accessories page.

What is a MagSlider Lid?

We're glad you asked. Built for our Rambler tumblers, this closable lid harnesses the power of magnets to help protect against splashes on the go. Hear more about what makes the MagSlider so special here.

Is there a warranty on the MagSlider Lid?

Yes, absolutely. We offer a 5-year limited warranty against defects in material and workmanship. This warranty applies to only the original owner and is void if the product is used commercially, structurally altered, or subjected to stress beyond the physical limits of the materials used in body or components, or is damaged as a result of abnormal use. Normal wear and tear is not warrantied.

Does my Rambler lid close?

Using the power of magnets, your MagSlider Lid absolutely closes.

How do I clean my MagSlider Lid?

Cleaning the MagSlider Lid is not only dishwasher safe, but is easy to clean by hand. Just pop off the MagSlider, rinse it off and return to the Slider Lid. That's it!

Can I purchase the MagSlider magnet part separately?

Currently we do not offer the magnet component separately.

I purchased a Rambler Tumbler but it didn't come with a MagSlider Lid. Can I get one now?

We're glad to hear you're excited about the new MagSlider Lid. All Rambler 20 and 30 oz Tumbler orders going forward from July 19 will include this lid. Unfortunately, we aren't able to replace lids for orders that were already shipped.

Panga

What is a YETI Panga Submersible Duffel?

It’s the airtight submersible gear fortress you can haul anywhere. The Panga Submersible Duffel is YETI’s first non-insulated piece of gear that lives up to the standard of being built for the wild. It’s designed for extended backcountry trips, fly fishing adventures in far off places, whitewater trips down the biggest rivers, or any adventure where you need to keep gear dry and protected.

What does submersible mean?

Submersible means this bag is absolutely airtight — nothing gets in, no gear goes out. We tested the Panga extensively, including submerging it underwater at a depth of one meter for roughly 30 minutes, to ensure it will keep your gear dry. We want to make sure you continue to have the same performance adventure after adventure, so we recommend testing your Panga at home before taking off into the wild. To test the airtight seal, close the zipper completely and place pressure onto the bag. Listen for any air that might have broken the seal or material. If you hear or notice any air leaks, make sure zipper is fully closed and then test again. If the leak persists, please contact our Outfitter team at 1-512-394-9384 and they’ll help get you sorted out.

How strong are Panga duffels?

Strong. The ThickSkin™ Shell material, EVA molded bottom, MetalLock™ Hardware, reinforced QuickGrab™ Lash Points, and HydroLok™ Zipper (which you can also find on the Hopper™ coolers) are all tested to exceed the worst we could throw at these duffels. This includes going overboard, packing-in, pitching camp, and making it home again in one piece.

Is the Panga insulated?

Nope. The Panga is not a cooler and has no insulating properties. It is a gear bag that will keep you gear dry and protected for any expedition you want to go on.

What size Panga should I buy?

Here’s a handy chart to help you figure out which size will work for you.

Panga Duffel Size Chart

What can I pack in my Panga?

Anything you want to keep dry and away from the elements, with the exclusion of food and drink — use a Tundra® or Hopper for that. We use it for waders, clean clothes, decoys, ammunition, jackets, fly rods, and any other gear we want to stash when we’re off the grid.

How do I clean my Panga?

A mixture of dish soap and water will do the trick. Rinse with fresh water and then thoroughly wipe the inside dry with a cloth or paper towel. Leave the HydroLok Zipper open for several days to ensure all moisture has dried. Taking care of your HydroLok Zipper is also extremely important. Each Panga comes with a small tube of lubricant. Make sure you apply this lubricant following cleaning, before storage, and anytime the zipper feels stiff. Make sure your zipper is always free of dirt, grime, or other debris for maximum performance and life. Always store your Panga in the fully closed position, making sure the inside is completely dry.

Is the Panga TSA-certified to carry on?

The Panga 50 is carry-on compatible for most airlines. Each airline has their own policy so please check before traveling with your Panga. When traveling, keep in mind that the Panga’s HydroLok Zipper does not have a lock or locking mechanism.

LoadOut

What is a YETI LoadOut Bucket?

The LoadOut Bucket is the overbuilt, five-gallon addition to the marina, ranch, blind, or wherever else rugged storage is a necessity.

How strong are LoadOut buckets?

Really damn strong. The LoadOut Bucket walls are twice as thick as conventional buckets and are made out of rigid HDPE plastic. They’re built not to bow, break down, or crack, even with impact.

Is the LoadOut insulated?

Nope. The LoadOut Bucket not intended to keep your food or drinks cold.

Is the LoadOut food safe?

Yep. We first got the idea of the LoadOut Bucket at a crawfish boil years ago. We knew then that it needed to be able to haul fried chicken, sunflower seeds, and any other food we needed to get from here to there. So while the LoadOut Bucket is not insulated, it is food safe for anything you need to store.

Do LoadOut Buckets stack?

Yep, and unlike other buckets, condensation and pressure will never build up between buckets when stacked, which means they’ll always separate easily.

Does the LoadOut have UV protection?

Sure does. UV protection is part of the LoadOut construction. This adds a great deal of long term durability to the product, since extended sun exposure will degrade the wall strength over time.

How do I clean my LoadOut?

Just soap and warm water. Nothing fancy required.

What options and accessories are available for LoadOut?

We have three different accessories to outfit your LoadOut Bucket for whatever the wild has in store.

  • YETI LoadOut Lid – Clear material and unique hex pattern reinforces its structure, making it durable and able to withstand up to 300 lbs. of pressure. Plus, the gasket seal keeps the water out while making it easy to get on and off.
  • YETI LoadOut Caddy – Drop in, durable organizational system with handle that easily pops in to fit with the LoadOut Lid.
  • YETI LoadOut Utility Gear Belt – Make your bucket a grab-and-go tool box. The utility gear belt has four deep pockets for ultimate storage and a secure system to keep your gear belt in its place.

What colors does the LoadOut Bucket come in?

You can find it in white, desert tan, seafoam, and charcoal.

How does the LoadOut perform when filled with hot water?

Perfectly but use caution. Misuse of hot liquid can lead to injury or burns.

What fits inside of the LoadOut?

It’ll hold five gallons of whatever you need to store. We’ve put reels, sunflower seeds, bait, casting nets, spent shells, BBQ sauce, spare tools, and feed in there and it got the job done.

How much does the LoadOut weigh?

4.7lbs when empty.

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Privacy Policy

Privacy Policy

YETI Coolers LLC Privacy Policy

Last updated: August 2012.


Thank you for accessing the YETI Coolers Website (“Site”) operated by YETI Coolers LLC. We respect your privacy and want to protect your personal information. To learn more, please read this Privacy Policy.


This Privacy Policy explains how we collect, use and (under certain conditions) disclose your personal information. This Privacy Policy also explains the steps we have taken to secure your personal information. Finally, this Privacy Policy explains your options regarding the collection, use and disclosure of your personal information. By visiting the Site directly or through another site, you accept the practices described in this Policy.


This privacy policy applies to the Site. This privacy policy does not necessarily apply to any offline collection of your personal information. Please see below for details.


We are not responsible for the content or privacy practices on any web site not operated by YETI Coolers LLC to which the Site links or that links to the Site.


INFORMATION COLLECTION AND USE

1. Information Collection.

We collect information from you in several different ways on this Site. One goal in collecting personal information from you is to provide an efficient, meaningful, and customized experience. For example, we can use your personal information to:

  • help make the Site easier for you to use by not having to enter information more than once.
  • help you quickly find information, products, and services.
  • help us create content that is most relevant to you.
  • alert you to new information, products, and services that we offer.

(a) Registration and Ordering. Before using certain parts of any Site or ordering products, you may complete an online registration form. During registration, you will be prompted to provide to us certain personal information, including but not limited to your name, shipping and billing address(es), phone number, email address, and credit card number. In addition, we may also ask you for your country of residence and/or your organization’s country of operation, so we can comply with applicable laws and regulations, and for your gender. These kinds of personal information are used for billing purposes, to fulfill your orders, to communicate with you about your order and the Sites, and for internal marketing purposes. If we encounter a problem when processing your order, your personal information may be used to contact you.


(b) Email Addresses. Several locations of the Site permit you to enter your email address for purposes including but not limited to: to register for a contest or sweepstakes; to request us to notify you of new brands, new product styles, or product sizes; to sign up for email newsletters and special offers. Your participation in a contest or sweepstakes is completely voluntary, so you have a choice whether to participate and disclose information to us. We use this information to notify contest and sweepstakes winners and to award prizes. We may post on the Site the names and cities of contest and sweepstakes winners. By entering a contest or sweepstakes, you may be opting in to receive our email newsletter and special offers and this will be disclosed in the official rules governing the contest or sweepstakes.


(c) Cookies and Other Technology. Like many sites, the Site employs cookies and web beacons (also known as clear GIF technology or “action tags”) to speed your navigation of the Site, recognize you and your access privileges, and track your Site usage.


(i) Cookies are small pieces of information that are stored as text files by your Internet browser on your computer’s hard drive. Most Internet browsers are initially set to accept cookies. You can set your browser to refuse cookies from web sites or to remove cookies from your hard drive, but if you do, you will not be able to access or use portions of the Site. We have to use cookies to enable you to select products, place them in an online shopping cart, and to purchase those products. If you do this, we keep a record of your browsing activity and purchase. THE SITE’S COOKIES DO NOT AND CANNOT INFILTRATE A USER’S HARD DRIVE TO GATHER A USER’S CONFIDENTIAL INFORMATION. Our cookies are not “spyware.”


(ii) Web beacons assist in delivering cookies and help us determine whether a web page on the Site has been viewed and, if so, how many times. For example, any electronic image on the Site, such as an ad banner, can function as a web beacon.


(iii) As an example, Facebook collects certain information via cookies and web beacons to determine which web pages are visited or what products are purchased. Please note that any information collected by Facebook via cookies and web beacons is not linked to any customer’s personal information collected by us.


(d) Log Files. As is true of most web sites, the Site server automatically recognizes the Internet URL from which you access the Site. We may also log your Internet protocol (“IP”) address, Internet service provider, and date/time stamp for system administration, order verification, internal marketing, and system troubleshooting purposes. (An IP address may indicate the location of your computer on the Internet.)


(e) Age. We respect children’s privacy. We do not knowingly or intentionally collect personal information from children under age 13. Elsewhere on the Site, you have represented and warranted that you are either 18 years of age or using the Site with the supervision of a parent or guardian. If you are under the age of 13, please do not submit any personal information to us, and rely on a parent or guardian to assist you.


(f) Product Reviews. You may choose to submit a product review. If you post a review, we will ask for your email address and geographic location. If you submit a review, your geographic location will be visible to other users (your email address will be kept private). Also, any personally identifiable information that you submit as part of the review can be read or used by other visitors to the Site. We are not responsible for any personally identifiable information that you choose to submit as part of your review. We believe you can post a helpful review without disclosing any personal information.


2. Information Use and Disclosure.

(a) Internal Use. We use your personal information to process your order and provide you with customer service. We may internally use your personal information to improve the Sites’ content and layout, to improve outreach and for our own marketing efforts (including marketing our services and products to you), and to determine general marketplace information about visitors to the Site. In order to facilitate such use and the other use described in this Section 2, we may share your information with affiliates under YETI Coolers LLC.com, Inc.’s control.


(b) Communications with You: We will use your personal information to communicate with you about the Site and your orders and deliveries. Also, we may send you a confirmation email when you register with us. We may send you a service-related announcement on the rare occasions when it is necessary (for example, if we must temporarily suspend our service for maintenance.) Also, you may submit your email address for reasons such as to register for a contest or sweepstakes; to request us to notify you of new brands, new product styles, or product sizes; to sign up for email newsletters and special offers. If you submit your email address, we use it to deliver the information to you. We always permit you to unsubscribe or opt out of future emails (see the opt out section, below, for more details). Because we have to communicate with you about orders that you choose to place, you cannot opt out of receiving emails related to your orders.


(c) External Use. We want to provide you with excellent service and to offer you a great selection. We do not sell, rent, trade, license or otherwise disclose your specific personal information or financial information to anyone other than to affiliates under YETI Coolers LLC.com, Inc.’s control, except that:


(i) As do most catalog and Internet retailers, we sometimes use others to perform specific functions on our behalf. When we disclose information to these service providers, we disclose information to help them to perform their service. For example, in order to deliver products to you, we must share some information. We partner with third parties (such as the U.S. Postal Service, United Parcel Service, and Federal Express) to ship products, to ensure delivery, and so that we can obtain feedback, improve the quality of our service, and measure and improve the quality of the service of the third party. In the example of shippers, we provide them some personally identifiable information such as your name, shipping address, email, and phone number.


(ii) Similarly, to help you buy products and provide customer service to you, we must provide your credit card number to financial-services corporations such as credit-card processors and issuers. When we submit your credit card number for authorization, we use state-of-the-art data encryption to protect your information. (More on this below in Data Security.)


(iii) We may disclose such information in response to requests from law enforcement officials conducting investigations; subpoenas; a court order; or if we are otherwise required to disclose such information by law. We also will release personal information where disclosure is necessary to protect our legal rights, enforce our Terms of Use or other agreements, or to protect ourselves or others. For example, we may share information to reduce the risk of fraud or if someone uses or attempts to use the Site for illegal reasons or to commit fraud.


(iv) We will not sell (or trade or rent) personally identifiable information to other companies as part of our regular course of business. However, it’s possible that we might acquire or merge with or be acquired by another company or that we might dispose of some or all of our assets. If that happens, your personal information may be disclosed to another company, but that disclosure will be subject to the Privacy Policy in effect.


(vi) We may share non-personal information (such as the number of daily visitors to a particular web page, or the size of an order placed on a certain date) with third parties such as advertising partners. This information does not directly personally identify you or any user.


(vii) We may publicly disclose the name, city, and state of the contest and sweepstakes winners.


DATA SECURITY

The Site incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, including Secure Sockets Layer (“SSL”) for all financial transactions through the Site. We use SSL encryption to protect your personal information online, and we also take several steps to protect your personal information in our facilities. Access to your personal information is restricted. Only employees who need access to your personal information to perform a specific job are granted access to your personal information. Finally, we rely on third-party service providers for the physical security of some of our computer hardware. We believe that their security procedures are adequate. For example, when you visit the Site, you access servers that are kept in a secure physical environment, behind a locked cage and an electronic firewall.


While we use industry-standard precautions to safeguard your personal information, we cannot guarantee complete security. 100% complete security does not presently exist anywhere online or offline.


OPT OUT/CORRECTIONS

Upon your request, we will (a) correct or update your personal information; (b) stop sending emails to your email address; and/or (c) disable your account to prevent any future purchases through that account. You can make these requests at the customer information section of the Site http://yeti.com/contact-us-form/ or by telephoning your request to YETI Coolers LLC's Customer Service Team at 1 (512) 394-9384.


OFFLINE COLLECTION, USE & DISCLOSURE OF INFORMATION

As you might expect from us, the majority of information that we collect is obtained through the Site, and this Privacy Policy applies only to that online collection of personal information. We also may collect information offline, where we also try to protect the privacy of your personal information. One example involves someone calling us to place an order or to ask questions. When someone calls, we will ask only for the personal information we need in order to place the order or to answer the question. Another example involves faxes. There are other ways we could learn of personal information offline (for example, we suppose someone could send us a letter including some return address information), and this Policy doesn’t discuss or try to predict all of those methods or uses. As we mentioned, we will try to treat offline collection, uses, and disclosures consistently with our relevant online practices.


UPDATES TO THIS POLICY

If we change or update this Privacy Policy, we will post changes and updates on the Site so that you will always be aware of what information we collect, use and disclose. We encourage you to review this Privacy Policy from time to time so you will know if the Privacy Policy has been changed or updated. If you have any questions about the Privacy Policy, please contact us at 1 (512) 394-9384.


Effective Sept 1, 2012

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Shipping & Returns Policy

SHIPPING & RETURNS

Our Shipping Policy

We want to get you your YETI® as soon as possible. That’s why we make every effort to process your order quickly so you can put your Tundra®, Roadie®, TANK® Hopper®, or Rambler® to good use sooner.


YETI offers free FedEx shipping on orders $19.99 and up before tax. Valid in the contiguous United States only, excludes Alaska and Hawaii.


Reminder: All custom logo, collegiate, or monogrammed coolers will require additional processing time. Promotional shipping (e.g., free shipping) is only applied to orders shipped within the contiguous United States (does not apply to HI or AK) and may pertain only to orders above a certain threshold (e.g., $19.99).


Shipping Options & Rates

We've made every effort to get your orders processed and shipped faster. 2-Day and Overnight orders should be placed by 10:00 AM CT for quickest delivery. These options are not available for collegiate coolers. Expedited orders placed after 10:00 AM CT will require an additional day for processing. All "Delivery by" dates are estimates and not guaranteed. All services are provided by FedEx. Shipping services and rates are subject to change without prior notice. FedEx expedited options may not be available in all areas.


As follows are the shipping options available to you.


Service Level Qualifications Timeline Cost
FedEx Ground On contiguous U.S. orders $19.99 and up 2-5 business days Free
FedEx SmartPost On contiguous U.S. orders under $19.99 2-10 business days $5
FedEx SmartPost For APO, FPO, and P.O. Boxes 2-15 business days $10
FedEx 2-Day On orders selecting 2-Day service at checkout 2 business days $20
FedEx Overnight On orders requesting Overnight service at checkout 1 business day $30
FedEx Ground On orders to Alaska and Hawaii 2-10 business days $15

Also please note that all YETI Tundra, Hopper, Roadie, LoadOut, and Panga boxes ship with "YETI" written on all sides.


Shipping Holidays

YETI and FedEx will not be shipping or delivering on the following dates in 2018. Please note shipping estimates will begin the following business day.

New Year's Day: January 1
Easter: March 31-April 1
Memorial Day: May 28
Independence Day: July 4
Labor Day: September 1-3
Thanksgiving: November 22-23
Christmas: December 22-25
New Year's Eve: December 30-31


Contiguous United States

YETI uses FedEx Ground service on all shipments within the contiguous United States unless otherwise noted or an expedited option is selected by the customer. Please allow 1–7 business days for processing and an additional 1–4 business days for your order to arrive based on your location and products ordered. Look for a shipment tracking number via email when your order has been processed. To check your order status, click here.

Shipping and Returns Map Graphic

Alaska and Hawaii

All shipments to Alaska or Hawaii will be shipped via FedEx Ground and may incur an additional shipping charge based on weight or insured value of the package. If that happens, we’ll inform you of the new shipping charge before processing your order. Due to the distance, shipments will take a minimum of 5 business days to arrive. Look for a shipment tracking number via email when your order has been processed. To check your order status, click here.


Promotional shipping (e.g., free shipping) is only applied to orders shipped within the contiguous United States and does not apply to Hawaii or Alaska.


International Shipping

YETI ships internationally to select countries though our partnership with Borderfree. Borderfree provides a global eCommerce solution for our international shoppers. By partnering with them, we can now provide product prices in the currency of your choice, aggressive international shipping costs, and the lowest possible guaranteed order total.


To access the international country selector, or for a list of available shipping countries and shopping currencies, click Change Country in the footer of the website to select your country and currency. Once a country is selected, product prices will appear in the local currency and order totals will be populated to include international shipping costs.


To track your international order, click here.


Our Return Policy

We want to be sure you’re as happy with your YETI products as we are. If you’re not 100% satisfied with your purchase, you can return it for a full refund within 30 days. For products purchased from an authorized dealer, their return policy applies — please contact them directly for more information.


Ins and Outs of the YETI Return Policy

You can return your item(s) purchased from YETI.com up to 30 days after the purchase date for a full refund. Refunds will be returned only to the original form of payment. YETI does not offer store credit or gift cards. YETI does not accept returns on items purchased outside of YETI.com. For exchanges, please return your item(s) for a full refund and replace an order for the correct item. Exchanges for items purchased outside of YETI.com will not be accepted. All merchandise must be unused/unworn and returned in the original packaging. For all returns, you will be responsible for return shipping. All original and return shipping costs are non-refundable unless the merchandise was shipped incorrectly. You may use a shipper of your choice to return your items. We recommend retaining the tracking number of your return for your records.


If you’re returning an item after the initial 30 days but within 60 days after the original date of purchase, you may exchange the item for another YETI item of equal or greater value (in which you are responsible for the difference in cost). All merchandise must be unused/unworn and returned in the original packaging. Original and return shipping costs are non-refundable unless the merchandise was shipped incorrectly. No refunds will be given on merchandise returned 60 days after the original purchase date.


Please contact the YETI customer service team at 1-512-394-9384 to approve your return. If your return is approved, you will receive a Return Order form to include inside the box with your return(s). This return policy only applies to products purchased directly from YETI via phone or website.


YETI does not price match with dealers or competitors.

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